Senior Specialist, Client Processing - Conventional Debt

About the role

The Senior Associate, Client Processing - Conventional Debt role is located in Pittsburgh, PA. This role involves providing complex analytics and reporting services, managing external client issues, participating in product development, and enhancing system testing.

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage moderate to complex external client issues and directly advise other organizational units/teams to ensure timely delivery of service or resolution of issues.
• Meet with organizational units/teams to ensure problems and issues are addressed appropriately and resolved in a timely manner.
• Participate in product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience is preferred.
• Excellent communication and writing abilities.
• Demonstrated ability to prepare transmission files and coordinate with cross-functional groups.
• Attention to detail.
• Problem solving, critical thinking, time management and communication.
• Ability to self-manage, prioritize, and execute workload.
• Prior experience with Microsoft Office applications, especially Excel.

Qualifications

• Experience in brokerage processing is preferred.
• Applicable local/regional licenses or certifications as required by the business.

Skills

• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel.

Benefits

• Competitive compensation package.
• Flexible global resources and tools for personal and professional growth.
• Health, dental, vision, and life insurance plans.
• Generous paid leave, including paid volunteer time.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

Details regarding the schedule will be provided if an employee receives an offer of employment.

BNY Newsroom & LinkedIn

For more information about BNY, visit BNY Newsroom and BNY LinkedIn.

Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

Equal Employment Opportunity/Affirmative Action Employer

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.