Senior Specialist, Business Planning and Analysis

About the role

The Senior Specialist, RTB Domain Lead role is located in New York, NY. This role is responsible for owning 1–2 operational verticals within the Digital Assets business, ensuring processes are efficient, controlled, and scalable.

Responsibilities

• Own day-to-day operations of assigned RTB vertical(s)
• Process execution and performance
• Service delivery and SLA adherence
• Issue escalation and resolution
• Serve as the primary accountable owner for domain outcomes
• RTB Vertical Coverage (Example Domains): Deal origination support and sales enablement, Contracting and onboarding governance, Client onboarding and lifecycle management, Client implementation and activation, Pricing and commercial setup, Billing, invoicing, and revenue realization, Production support (Operations and Technology; incident management, SLAs), Transaction lifecycle (custody, staking, execution, processing flows), Reconciliation and financial controls, Operational efficiency and automation initiatives, Product expansion and new capability enablement, Process Design & Optimization, Document and maintain end-to-end workflows, SOPs, and controls, Identify opportunities to improve: Efficiency and throughput, Automation and scalability, Control effectiveness, Uplift & Transformation Execution, Execute targeted improvement initiatives within domain, Partner with RTB Program Lead (SVP) to deliver transformation roadmap, Track and report on progress against defined milestones, Future-State Readiness, Ensure new products and capabilities are operationally ready for launch, Support: Readiness validation and go/no-go decisions, Process and control design, Client servicing readiness, Risk, Control & Compliance, Maintain strong control environment within domain: Reconciliations, approvals, monitoring, reporting, Ensure processes are audit-ready and aligned to regulatory expectations, Metrics & Reporting, Define and track domain-specific KPIs: Operational performance, Control effectiveness, Client outcomes, Contribute to WOR and operational reporting, Cross-Functional Collaboration, Partner with Product, Technology, Operations, Risk, Compliance, and Finance, Represent domain in working groups and governance forums

  Requirements

  • Bachelor’s degree required
  • 3–6+ years of experience in operations, product, or risk (financial services preferred)
  • Strong process orientation and analytical mindset
  • Experience in process improvement, documentation, and KPI tracking
  • Core Competencies: Execution and attention to detail, Process ownership and accountability, Analytical thinking and problem solving, Collaboration and stakeholder management, Risk and control awareness

  Qualifications

  We seek candidates who bring a mix of experience, skills, and a passion for driving operational excellence. We value individuals who are proactive, adaptable, and committed to delivering high-quality results.

  Skills

  While not exhaustive, the following skills are desirable:

  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in relevant software and tools
  • Knowledge of industry best practices and regulatory requirements

  Benefits

  At BNY, we offer highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

  Pay

  Details of the expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

  Schedule

  The schedule for this role is typically full-time, but may vary based on the needs of the business.