Senior Specialist - Business Analysis

About the role

This role requires a Business Analyst with strong experience in Property and Casualty, specifically in Homeowners and Dwelling products. The ideal candidate will have hands-on experience implementing and enhancing policies, with a deep understanding of insurance underwriting rules and policy lifecycle.

Responsibilities

• Gather, analyze, and document business and functional requirements for Duck Creek Policy initiatives.
• Create BRD, FRD, user stories, acceptance criteria, use cases, and traceability documents.
• Work closely with business stakeholders, underwriting team, product owner, developers, and QA teams to translate business needs into clear functional requirements.
• Support end-to-end delivery of policy product enhancements, rollouts, and regulatory changes.
• Contribute to Agile Scrum delivery models, including sprint planning, backlog grooming, reviews, and collaboration across distributed teams.
• Perform gap analysis, impact analysis, requirement review, and validation for policy product enhancements and regulatory changes.
• Provide UAT support, defect triage, production validation, and requirement clarification during testing and release cycles.
• Collaborate with system integration and downstream insurance systems, such as billing, claims, reporting, and data interfaces.
• Use tools like JIRA, Confluence, Visio, and Excel for requirement tracking, documentation, and stakeholder communication.
• Support requirement validation, reporting discussions, and troubleshooting using basic SQL and data analysis.
• Communicate effectively with clients, manage stakeholders, and solve problems using analytical thinking and interpersonal skills.

Requirements

The successful candidate should have:

• Strong hands-on experience as a Business Analyst in Duck Creek Policy implementations and enhancements.
• Deep knowledge of Homeowners and Dwelling insurance products, including coverages, deductibles, endorsements, eligibility, and underwriting rules.
• Experience in Agile Scrum delivery models, including sprint planning, backlog grooming, reviews, and collaboration across distributed teams.
• Basic exposure to system integration and downstream insurance systems.
• Knowledge of tools such as JIRA, Confluence, Visio, and Excel for requirement tracking, documentation, and stakeholder communication.
• Basic understanding of SQL and data analysis for requirement validation, reporting discussions, and troubleshooting.
• Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.

Qualifications

The ideal candidate will have:

• A bachelor's degree in Business Administration, Information Technology, or a related field.
• At least 5 years of experience in a similar role.
• Proven success in translating business needs into clear functional requirements and supporting end-to-end delivery.
• Experience in requirement review, validation, and gap analysis for policy product enhancements and regulatory changes.
• Strong collaboration and communication skills with business and technical teams.

Skills

The following skills are essential for this role:

• Strong hands-on experience as a Business Analyst in Duck Creek Policy implementations and enhancements.
• Deep knowledge of Homeowners and Dwelling insurance products, including coverages, deductibles, endorsements, eligibility, and underwriting rules.
• Experience in Agile Scrum delivery models, including sprint planning, backlog grooming, reviews, and collaboration across distributed teams.
• Basic exposure to system integration and downstream insurance systems.
• Knowledge of tools such as JIRA, Confluence, Visio, and Excel for requirement tracking, documentation, and stakeholder communication.
• Basic understanding of SQL and data analysis for requirement validation, reporting discussions, and troubleshooting.
• Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.

Benefits

Comprehensive Medical Plan
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave