Senior Specialist, Business Analyst, GDO - Patient & Site Engagement

About the role

The Senior Specialist, Business Analyst in the Patient & Site Engagement and Trial Feasibility & Forecasting Product Line in Global Development Operations IT (GDO IT) plays a key role in bridging the gap between Clinical operations needs and IT solutions, primarily focusing on Patient Engagement.

Responsibilities

• Serve as the system/business analyst on assigned initiatives in Patient & Site Engagement product line within Global Development Operations IT organization.
• Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives and bring creative ideas to help solve pain points and business challenges.
• Work closely with product managers and business stakeholders to solve business problems using AI first approach.
• Create IT documentation artifacts in support of an agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.
• Prototype technology solutions using tools such as python, Jupyter Notebook, and Figma.
• Use AI to generate SQL scripts to analyze data, identify gaps, trends and improvement opportunities to analyze data, identify gaps, trends, and improvement opportunities.
• Generate relevant reports and visualizations.
• Be the 'Human in the Loop' for AI products and Configure, test, and validate applications with engineering team.
• Capture user feedback and propose improvements to business capabilities.

Qualifications

• Minimum education of a bachelor’s degree in computer science, computer engineering, life sciences, or related discipline is required.
• Minimum of two (2) years of experience as a technical business analyst, preferably in pharmaceutical, clinical research, or healthcare settings is required.
• Experience using Python or similar tools for scripting, automation, and analytics.
• Proficiency in SQL, Python for data manipulation, automation, and reporting tasks.
• Experience using business analysis tools (Figma, JIRA, MS Office, or comparable platforms).
• Effective communicator with ability to drive conversations with technical and non-technical stakeholders.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Collaborative team player with willingness to learn and adapt in a dynamic product ecosystem.

Benefits

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Pay

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience.

Schedule

US Exempt Employees flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees))
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays