Senior Specialist, Accounts Payable

About the Role

Respond to vendor inquiries regarding invoice status, payment details, shortage claims, and other miscellaneous payment deductions in a timely and professional manner. Identify and resolve issues that result in late payments to ensure future payments are made timely. Maintain strong vendor relations for assigned vendors by ensuring their accounts are current.

Our corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Responsibilities

• Research and resolve disputed shortage and cost difference chargebacks.
• Determine validity of shortage disputes based on receiving activity and adjustments.
• Obtain buyer approval for cost difference chargebacks.
• Prepare credit memos to reimburse when appropriate and update the Departments' Dispute Tracking log.
• Promote the advancement of the company's Anticipation Program that provides vendors with early payments for a discounted amount by communicating and educating vendors on the early payment opportunity.
• Calculate discount, obtain proper approvals, and complete voucher updates to execute the process.
• Prepare express check/wire payment requests as needed; complete and process all documents pertaining to the payment request.
• Utilize the MERA system to do research and monitor tasks list for documents needed from vendors.
• Work closely with APM specialist to resolve vendor payment issues or request for paperwork.
• Manage email backlog, tasks, and projects by prioritizing and working with management to gauge priority levels.
• Provide supplier account summaries to management when requested.
• Complete daily production log.
• Work closely with suppliers to escalate any payment-related issues to management in a timely manner.

Requirements

• High School Diploma/GED.
• 2-4 years' work experience, preferably in Finance or Accounting.
• Experience in working in a high-volume processing environment.
• Great communication skills and customer service experience.
• Knowledge of AP applications on a major computerized system.
• Self-directed, but also able to work as a team member.
• Working knowledge of Microsoft Office Suites with an intermediate knowledge of Excel.

Skills

• Strong communication skills.
• Results-driven and organizational agility.
• Ability to multi-task with strong task management skills.
• Problem-solving and technical competence.
• People collaboration and self-leading by example.
• Effective communication and accountability.
• Conflict management.
• Business planning, alignment, and prioritization.

Physical Requirements

• Ability to work in an office environment, primarily on a computer.
• Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files.
• Consistent timeliness and regular attendance.
• Vision requirements: Ability to see information in print and/or electronically.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings, and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Pay

The base pay range for this role is $23.61 - $34.06 per hour. The range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. Other rewards vary by position and location.