Senior Solutions Engineer, Strategic

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. We can hire people in any country where we have a legal entity.

About the role

Atlassian is looking for a Senior Sales Solutions Engineer, Strategic for our enterprise business. You’ll be a product expert in the sales cycle, solving enterprise customers’ hardest business problems with our products and solutions, and helping close enterprise deals.

Your future team

With over 250,000 customers worldwide—including NASA, IBM, HubSpot, Samsung, and Coca-Cola—Atlassian helps organizations advance humanity through software that unleashes the potential of every team. Our Solutions Engineering Team partners with the Enterprise Sales Team and Channel Partners to understand customer needs, strategize on sales cycles, deliver value-based demonstrations, and support Proofs of Value. The team is comprised of individuals with backgrounds in pre-sales, consulting, and engineering, and enjoys high earnings potential with a focus on cloud and AI-driven solutions.

Responsibilities

• Partner with sales teams, partners, and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds.
• Engage and build relationships with customers at the C-level and other executive levels, driving long-standing relationships across the organization.
• Participate in customer discovery to understand their current state, business problems, and map solutions to Atlassian products, platforms, and solutions.
• Probe for and identify additional opportunities for cross-product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre-sales process, articulating and demonstrating the value of the software and how it can transform workflows.
• Develop a broad understanding of the full Atlassian product and solution offerings and craft compelling stories of how they work together to unlock team potential.
• Lead compelling value-based demonstrations, both standard and customized.
• Understand, lead, and guide the customer’s technical needs in the sales process to gain buy-in for Atlassian as the right decision.
• Proactively forge strong partnerships with aligned strategic account executives, discussing pipeline, opportunities, and ways to improve the selling cycle.
• Help lead cross-functional teams to best support the customer and align toward shared goals.
• Track and document product feedback and competitive intelligence from customers, advocating for development internally.
• Continuously learn, develop, and refine your pre-sales, product, and solution knowledge as Atlassian’s offerings evolve.

Requirements

• 5+ years of experience interacting with Fortune 100 customers in a pre-sales capacity.
• Excellent communication and strong presentation skills for multi-level senior audiences, including heavy experience with the C-suite.
• Unmatched agility to drive results and rally internal teams—collaboration is key, and a “not my job” mindset won’t fit here.
• Creative problem-solving skills to interpret complex business problems, distill them into solutions, and collaborate with prospects, partners, and the sales team.
• Comfort in both business and technical contexts, engaging executives or technical audiences with equal ease.
• Passion for continuous learning, growth, and challenging yourself, with openness to feedback and a drive to win.

Pay

Atlassian follows consistent hiring practices and accounts for skills, knowledge, and experience when setting base pay within the range. Pay zones vary by location. In the United States, we have three geographic pay zones for this role:

• Zone A: $168,300 - $219,725
• Zone B: $151,271 - $197,493
• Zone C: $139,506 - $182,132

This role may also be eligible for benefits, bonuses, commissions, and equity. Confirm your specific zone with your recruiter.

Benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family, and your community. Offerings include health and wellbeing resources, paid volunteer days, and more. Learn more about our benefits.