Senior Solutions Engineer
About the role
HousingWire is the most trusted source for news, data, and insights in the housing market. Through its media, data, events, and performance intelligence platforms, HousingWire helps housing professionals make better decisions, faster. HousingWire Data powers one of the most extensive real estate and housing datasets across the nation, capturing high-frequency, real-time housing market activity and translating it into capabilities across the HousingWire platform – as well as powering clients to build data-driven businesses. The Senior Solutions Engineer will work with internal teams and clients to help develop the data solutions business line. Every serious deal involves a technical evaluation — match-rate tests, schema reviews, security questionnaires, licensing negotiations. Right now that work lands on AEs and data engineering. The Solutions Engineer will own this process – working closely with data and client teams to win more deals and improve the product suite and delivery systems.
Responsibilities
- Win the deal: Get in front of prospects early and figure out what they actually need. Work with Sales to run evaluations and define success criteria. Know our delivery options cold (API, data share, bulk) and be direct about which one fits and which one doesn't. Work through licensing and compliance issues with finance and sales before they become deal blockers.
- Take care of clients: When a customer signs, you don't hand them off. You see it through – credentials, schema mapping, backfill, reconciliation, the whole thing. Be the person they call when something breaks or doesn't look right. Get to the bottom of it before looping in engineering. Set clients up