Senior Solutions Engineer / Salesforce Developer - Fixed Term

About the role

You will work on a team with other Solutions Engineers, a Project Manager, and a Product Owner. You will be responsible for building and configuring Salesforce solutions for client requests, both proactively and reactively. Your day-to-day will include:

Responsibilities

• Build A+ features and fixes in Salesforce for our clients, delivered on time and with long-term viability in mind.
• Craft creative solutions to help clients increase their impact and efficiency.
• Train client staff on the Salesforce features you build, both in person and virtually.
• Document detailed business, functional, and technical requirements.
• Integrate Salesforce with third-party tools, including email marketing tools, LLMs, online forms, and payment processors.
• Identify and deliver new ways for our clients to use agentic technology, including but definitely not limited to Agentforce and Claude.
• Manage data, including migration and cleanup/manipulation, alongside your teammates.
• Troubleshoot and resolve complex issues in client instances.
• Provide deep technical knowledge and configuration of Nonprofit Cloud and NPSP, as well as commonly used email marketing tools, online forms, LLMs, and data import tools.
• Enhance quality of systems and data through effective design, maintenance and security.
• QA teammate work to ensure it meets OpenTent technical standards.
• Fuel your personal and professional development by constantly learning more about the software we use, the nonprofit field, and yourself on a personal level.
• Analyze and mitigate technical and systemic risk.
• Maintain context across technical strategy, execution timeline, systemic needs, and stakeholder priorities for 5-7 clients simultaneously.
• Monitor and maintain managed package integration between Salesforce and AmiliaSmartRec.
• Build new managed package integration features and enhancements.

Requirements

• 3+ years experience configuring Salesforce (NPSP or Nonprofit Cloud).
• 1+ years experience with nonprofits, either on a professional or volunteer level.
• 1+ years Salesforce Developer experience, specifically Apex + SOQL + Javascript.
• Salesforce Admin certification, Nonprofit Cloud certification, Salesforce Platform Developer I certification (other Salesforce certifications a plus).
• Substantive experience working hands-on with agentic coding tools, ideally with both Salesforce metadata and outside the Salesforce platform.
• Ability (and excitement) to travel occasionally to client offices or to meet with your teammates.
• Ability (and excitement) to work out of our offices in Denver or Brooklyn, OR remotely via frequent video conferencing.

Qualifications

• Compensation: This is a fixed-term, full-time (W2) employee position for a term of 9 months based on current business need. Whether this position continues beyond 9 months depends on business conditions at that time. If business needs support it, this position may convert to an ongoing full-time role at or before the end of the term. The compensation range for this role is $110,000-$130,000/year depending on experience.
• Benefits: You are eligible for all of the great benefits offered to full-time OpenTent employees, including excellent no-premium healthcare, unlimited PTO, team retreats, paid parental leave, continued professional development, and much more.

Skills

• Strong understanding of Salesforce, including NPSP and Nonprofit Cloud.
• Experience with Apex, SOQL, and JavaScript.
• Knowledge of email marketing tools, online forms, and payment processors.
• Ability to integrate Salesforce with third-party tools.
• Experience with managed packages and managed package integrations.
• Experience with non-profit specific tools and technologies.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and training skills.
• Ability to manage multiple projects and stakeholders simultaneously.

Benefits

• Earned Time Off (ETO)
• Flexible Work Arrangements
• Healthcare Benefits
• Retirement Savings Plan
• Professional Development Opportunities
• Team Retreats
• Paid Parental Leave
• Annual Performance Reviews
• Continuous Learning and Development

Pay

This is a fixed-term, full-time (W2) employee position for a term of 9 months based on current business need. Whether this position continues beyond 9 months depends on business conditions at that time. If business needs support it, this position may convert to an ongoing full-time role at or before the end of the term. The compensation range for this role is $110,000-$130,000/year depending on experience.

Schedule

Work out of our offices in Denver or Brooklyn, OR remotely via frequent video conferencing.