Senior Solutions Engineer, Public Sector
About the Role
As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. This role is supporting clients in US Public Sector - to expand our footprint and break into new accounts.
What You'll Do
- Research, explore and identify customer business problems
- Own the technical win for the lifecycle of the customer
- Serve as a subject matter expert across multiple industries
- Take responsibility for driving the technical deal forward
- Understand product integrations, including Salesforce, Google, Office365
- Lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
- Support field marketing events as a Box SME and presenter
- Travel up to 50% to engage with customers
Who You Are
- 4 year degree or equivalent work experience required
- 5+ years of Enterprise Field Solutions Engineer experience or relevant technical, customer facing experience
- Experience with SLED and Federal accounts required from a pre-sales motion; strong knowledge of FedRAMP authorization process and other compliance frameworks impacting SaaS vendors serving the public sector
- Knowledge of government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules)
- Familiarity with FAR (Federal Acquisition Regulation) and other relevant regulatory frameworks
- Familiarity with AI/ML concepts, tools, and how they integrate into enterprise solutions
- Familiarity with strategic partnerships or subcontractor relationships often used in public sector engagements
- Awareness of specific use cases such as citizen services modernization, secure document sharing across agencies, education collaboration needs etc.
- Quickly grasp complex technical concepts related to Box's solutions, especially our offerings, and clearly articulate their business value to drive informed decision-making
- Demonstrates creativity in designing tailored solutions that address unique challenges faced by public sector customers, leveraging Box's capabilities to maximize impact
- You're AI-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
- Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
- Expertly build trust and rapport with diverse audiences, including both technical experts and non-technical stakeholders within the public sector
- Track record of meeting/exceeding KPIs such as deal velocity acceleration through technical enablement or increased adoption rates via solution demonstrations
Benefits & Perks
Box is committed to fair and equitable compensation practices. This role is eligible for equity and benefits. Boxers are expected to work from their assigned office a minimum of 3 days per week.
Pay
United States Pay Range: $192,500 USD - $240,500 USD