Senior Solutions Engineer, Enterprise - Central & West

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. We can hire people in any country where we have a legal entity.

About the role

Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business. You’ll be a product expert in the sales cycle, solving enterprise customers’ hardest business problems with our products and solutions, and helping close enterprise deals.

Responsibilities

• Partner with account teams and channel partners on Fortune 500 customer accounts, tracking the overall customer profile, business problems, roadmaps, and solution success to optimize the territory.
• Participate in customer discovery to understand the current state, identify business problems, and map them to Atlassian products, platforms, and solutions.
• Probe for and identify additional opportunities for cross-product/solution expansion.
• Investigate, discover, and assess client pain points.
• Be a product expert of Atlassian software in the pre-sales process, articulating and demonstrating the value of the software and how it can transform the customer’s way of working.
• Have a broad understanding of the full Atlassian product and solution offerings and craft a compelling story of how they work together to unlock the power of teams.
• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple stakeholder needs—from deep individual product demos to selling the large vision of the whole portfolio.
• Understand, lead, and guide the customer’s technical needs in the sales process to gain buy-in on Atlassian as the right decision.
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, opportunities, and needs, and providing bi-directional feedback to improve the selling cycle.
• Understand, track, and document product feedback and competitive intelligence from customers, and advocate for development internally by sharing with product management.
• Continuously learn, develop, and refine your pre-sales, product, solution, and platform knowledge, as well as sales processes as Atlassian products evolve.

Requirements

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication and strong presentation skills for multi-level audiences.
• A creative problem solver who can interpret complex business problems, distill them into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions.
• Equally comfortable in both business and technical contexts, engaging with executives or technical audiences.
• A passion for continuous learning, growth, and self-challenge, with openness to giving and receiving feedback.
• A customer-centric mindset with a proven track record in building executive relationships and rallying internal teams to meet customer needs.

Pay

Atlassian has three geographic pay zones in the United States. For this role, the current base pay ranges for new hires in each zone are:

• Zone A: $168,300 - $219,725
• Zone B: $151,200 - $197,493
• Zone C: $139,500 - $182,132

This role may also be eligible for benefits, bonuses, commissions, and equity. Confirm your specific zone with your recruiter.

Benefits

Atlassian offers a wide range of perks and benefits, including:

• Health and wellbeing resources
• Paid volunteer days
• Additional offerings to support you, your family, and your local community