Senior Solutions Architect, Engagement Manager - NVIS

About the role

NVIDIA is redefining what is possible in AI, accelerated computing, and large-scale compute systems. Within NVIDIA Infrastructure Services (NVIS), we help customers, OEMs, and NVIDIA teams bring advanced GPU systems from early planning into production use. We are growing the Engagement Manager team to guide customer-facing coordination for our most complex NVIS engagements, from early alignment through bring-up, handover, and long-term support readiness.

Responsibilities

• Keep strategic customer engagements moving by connecting the right people, clarifying decisions, and leading all aspects of project progress.
• Partner closely with project delivery managers, Solution Architects, Sales, OEM/SI partners, Operations, NVIDIA customer support, and NVIS leadership so customers experience NVIDIA as one coordinated team.
• Create concise updates with RAG view, executive summary, delivery progress, top risks, open actions, and path-to-green plans.
• Drive fast resolution of P0/P1 blockers and material customer, delivery, commercial, or operational risks with clear recommended actions.
• Align scope and commercial commitments with Sales and Solution Architecture, including support packages, software licensing, and professional services expectations.
• Provide clear technical guidelines for key customer requirements.

Requirements

• History of leading complex customer work, building trust with senior audiences, and translating technical delivery signals into clear decisions.
• Experience guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments.
• Experience creating structured executive updates with RAG view, risk register, action tracker, delivery plan, and VP-level summary.
• Strong risk, issue, change, and blocker-resolution practice while balancing strategic oversight and operational awareness without owning day-to-day execution.
• Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or cloud-scale programs.
• Ability to travel up to 25% and support occasional weekend work when required for critical customer deployments, site events, or time-sensitive issue resolution.

Qualifications

• BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience.
• 10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-scale infrastructure, or enterprise cloud programs, including work with executive customer audiences.

Skills

• Deep knowledge of AI platforms, large-scale GPU clusters, HPC systems, networking, storage, or DevOps/MLOps practices.
• Experience with HPC deployment lifecycles, rack integration, network bring-up, GPU validation, facility readiness, or liquid cooling commissioning.
• Experience resolving complex customer issues in high-pressure, multi-team environments.
• Familiarity with cloud platforms such as AWS, Azure, GCP, or OCI; tools such as SFDC, Wrike, SAP, Microsoft 365, Teams, or SharePoint; or certification in a related technical or project domain.

Benefits

• Base salary range: $184,000 - $287,500 for Level 4, and $224,000 - $356,500 for Level 5.
• Eligibility for equity and benefits.

Pay

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

Schedule

You will be eligible for equity and benefits.

Application Instructions

Applications for this job will be accepted at least until June 30, 2026.