Senior Solutions Architect, Engagement Manager - NVIS

About the role

NVIDIA is seeking an Engagement Manager to lead complex customer engagements from early planning through bring-up, support handover, and day-2 readiness. The ideal candidate will have a history of leading customer work, building trust with senior audiences, and translating technical delivery signals into clear decisions.

Responsibilities

• Guide account coordination from early planning through bring-up, support handover, and day-2 readiness, while keeping priorities, ownership, and next steps clear.
• Create concise updates with RAG view, executive summary, delivery progress, top risks, open actions, and path-to-green plans.
• Drive fast resolution of P0/P1 blockers and material customer, delivery, commercial, or operational risks with clear recommended actions.
• Align scope and commercial commitments with Sales and Solution Architecture, including support packages, software licensing, and professional services expectations.
• Provide clear technical guidelines for key customer requirements.

Requirements

• Required qualifications should show a history of leading complex customer work, building trust with senior audiences, and translating technical delivery signals into clear decisions.
• BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience.
• 10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-scale infrastructure, or enterprise cloud programs, including work with executive customer audiences.
• Demonstrated success guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments.
• Experience creating structured executive updates with RAG view, risk register, action tracker, delivery plan, and VP-level summary.
• Strong risk, issue, change, and blocker-resolution practice while balancing strategic oversight and operational awareness without owning day-to-day execution.
• Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or cloud-scale programs.
• Ability to travel up to 25% and support occasional weekend work when required for critical customer deployments, site events, or time-sensitive issue resolution.

Qualifications

• Deep knowledge of AI platforms, large-scale GPU clusters, HPC systems, networking, storage, or DevOps/MLOps practices.
• Experience with HPC deployment lifecycles, rack integration, network bring-up, GPU validation, facility readiness, or liquid cooling commissioning.
• Experience resolving complex customer issues in high-pressure, multi-team environments.
• Familiarity with cloud platforms such as AWS, Azure, GCP, or OCI; tools such as SFDC, Wrike, SAP, Microsoft 365, Teams, or SharePoint; or certification in a related technical or project domain.

Benefits

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5. You will also be eligible for equity and benefits.

Pay

The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5.

Schedule

You will be eligible for equity and benefits.

Application Instructions

Applications for this job will be accepted at least until June 30, 2026. This posting is for an existing vacancy.