Senior Solutions Analyst

About the Role

Canon U.S.A. Inc., headquartered in Melville, NY seeks a Senior Solutions Analyst (Sr Analyst, Solutions). The Senior Solutions Analyst researches, plans and evaluates the effectiveness of processes, systems, procedures or methodologies through review and evaluation of detailed data. A developing professional, working towards full proficiency in the job role. Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters. Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate.

Your Impact

• Develops strategies with key decision makers and end-user customers in various Canon sales channel and with the intent of maintaining and increasing Canon-branded and third-party software solution installs and future sales.
• Responsible for the program management of existing and future product development initiatives across Canon organizations.
• Drives the planning, execution, and lifecycle management of innovative solutions that leverage Canon and third-party technologies to meet evolving customer and market requirements.
• Works cross-functionally with sales, engineering, product management, and support teams to ensure alignment between business objectives, product roadmaps, and go-to-market strategies.
• Partners directly with Canon customers, prospects, and sales teams to understand business objectives, assess technology requirements, and drive customer success throughout the solution lifecycle.
• Leads discovery and requirements-gathering sessions, analyzes organizational processes, defines project scope and priorities, provides solution recommendations and estimates, and serves as a subject matter expert to support the successful design, implementation, adoption, and ongoing optimization of Canon and third-party technology solutions.
• Serves as the technical lead and subject matter expert throughout the sales and solution development lifecycle, working closely with customers, prospects, and sales teams to understand business and technical requirements.
• Provides solution demonstrations, technical consultations, and proof-of-concept development to validate solution fit, showcase capabilities, and address customer objectives.
• Translates customer needs into scalable solution recommendations, providing technical guidance and best practices that support successful solution adoption, customer satisfaction, and business growth.
• Develops and delivers comprehensive solution proposals, Statements of Work (SOWs), solution architecture and configuration recommendations, and professional services cost estimates aligned to customer business requirements.
• Collaborates with sales, technical, and delivery teams to define scope, articulate solution value, establish implementation approaches, and provide accurate pricing that supports customer decision-making, mitigates project risk, and accelerates successful sales deal closure.

About You: The Skills & Expertise You Bring

• Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience
• Experience with CRM, ECM
• Proven success as a Project Manager and ability to manage multiple projects of various sizes simultaneously
• Proficient in IT technologies and in communicating technically with client IT professionals

Pay

$92,210 – $138,080 annually