Senior Solution Consultant

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents, connecting it to business systems of record to save time, money, and opportunity.

About the role

The Senior Solution Consultant for Commercial will support the majors sales team by understanding complex customer business problems and requirements, then translating them into solutions leveraging Docusign’s platform. This is a virtual, individual contributor role reporting to the Senior Manager of Commercial Solution Consulting, requiring travel across the U.S. region.

Responsibilities

• Understand complex customer business problems within targeted territory and account list
• Visualize customer internal systems and information topology
• Map customer problems and systems to Docusign solutions
• Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions, and business process diagrams
• Articulate selected recommendations
• Deliver trusted, long-term, high ROI solutions
• Partner with sales to deliver on revenue plan
• Exhibit proficiency of the core platform, including all current and future features
• Leverage knowledge gained from production deployments and customer experiences
• Communicate and champion the methods, processes, and certifications that make Docusign the most secure partner for eSignature transactions
• Travel 45% or more as needed

Requirements

• 5+ years of prior experience within a mid-market or enterprise-level, pre-sales role selling SaaS solutions and concepts
• BS/BA degree or equivalent in relevant work experience

Preferred Qualifications

• 8+ years of prior pre-sales experience within a mid-market or enterprise-level cloud-based SaaS offering
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs, and RFIs
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise-class software systems like ERP, CRM, and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs, and REST APIs
• Familiarity with web-based solutions, website development, HTML, XML, and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills

Pay

Pay for this position is based on geographic location and may vary depending on job-related knowledge, skills, and experience. Below are the base salary ranges for specific locations:

• California: $146,400.00 - $235,375.00
• Illinois, Colorado, Massachusetts, Minnesota: $140,100.00 - $197,925.00
• Washington, Maryland, New Jersey, New York (including NYC metro area): $140,100.00 - $206,775.00
• Washington DC: $146,400.00 - $206,775.00
• Ohio: $122,500.00 - $172,975.00

This role is also eligible for the following bonuses:

• Sales personnel: variable incentive pay dependent on achievement of pre-established sales goals
• Non-Sales roles: company bonus plan, calculated as a percentage of eligible wages and dependent on company performance

Benefits

• Paid Time Off: earned time off and paid company holidays based on region
• Paid Parental Leave: up to six months off with your child after birth, adoption, or foster care placement
• Full Health Benefits Plans: options for 100% employer-paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses, and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Schedule

This is a remote position. Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Travel is required at 45% or more as needed.