Senior Software Engineer, AI Agent & LLM

The Opportunity

We're excited to welcome a talented and passionate Senior Software Engineer to join our highly skilled team. The ideal candidate will hold a deep comprehension of search and recommendations algorithms and infrastructure, including retrieval augmented generation (RAG), semantic search using embeddings, text indexing and retrieval, query understanding, various ranking algorithms etc.. In your crucial role, you'll be responsible for managing every aspect of our sophisticated enterprise search system, spearheading the design, development, and optimization of search system accuracy and performance.

Design, Develop, and Oversee

• Manage our enterprise search infrastructure, employing a mix of vector databases, full-text search engine, and relational database techniques.
• Develop deep learning-based NLP algorithms to analyze, reformulate and suggest search queries effectively.
• Implement and deploy various ranking algorithms to deliver the most relevant results with the best user experience.
• Evaluate and optimize algorithm accuracy by focusing on key metrics.

Impact

Constantly track and analyze end-to-end system performance, leading improvement initiatives as required. Stay informed about the latest industry developments and emerging technologies, aligning our search system with, or advancing it beyond, the industry benchmarks.

About Otter.ai

We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations.

The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.

Accessibility & Accommodations

Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

Salary Range

Salary Range: $185,000 to $230,000 USD per year