Senior Site Reliability Engineer

About the role

We are looking for a Senior Site Reliability Engineer (SRE) to join our Site Reliability Engineering Team, working closely with a dedicated product team to modernize infrastructure, strengthen system resilience, and scale our global platform, leveraging AI tools and agents to accelerate delivery and improve system quality.

Responsibilities

• Own the design and evolution of CI/CD pipeline architecture, governance, and standards
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions
• Standardize infrastructure and deployment processes across services
• Reduce manual deployment effort through automation
• Leverage AI tools where appropriate to improve productivity and system quality
• Design, build, and evolve scalable, resilient AWS cloud infrastructure
• Lead implementation of disaster recovery, high availability, and fault-tolerant designs
• Automate infrastructure provisioning and lifecycle management to reduce manual work
• Build and maintain end-to-end observability (metrics, logging, tracing, alerting)
• Establish effective alerting that reduces noise and ensures high-signal incident detection
• Proactively identify and address system risks before they impact customers
• Lead incident response in shared on-call rotation (triage, mitigation, communication)
• Drive root cause analysis and blameless postmortems to prevent recurrence
• Own and govern the release process, including deployment gates and approvals
• Review and approve deployment plans to ensure quality and stability
• Optimize the build and release lifecycle for speed, consistency, and reliability
• Manage cross-repo dependencies and versioning strategies
• Lead remediation of security vulnerabilities, collaborating with the Security team as needed
• Establish processes to proactively prevent new security risks
• Embed secure development and deployment practices into pipelines
• Collaborate and be responsible for mentoring and guiding the team
• Guide the development team toward reliability and security best practices
• Proactively identify issues, drive visibility, and ensure timely resolution with engineers
• Stay up to date with industry trends and emerging technologies to drive innovation
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Requirements

• 7+ years of experience in DevOps, SRE, Platform Engineering, or similar roles focused on CI/CD, cloud infrastructure, and system reliability
• Strong experience with: AWS Serverless architectures, Terraform and CloudFormation, CI/CD pipelines (GitHub Actions preferred), Azure Entra ID, OAuth2, OpenID Connect, Maven build tooling, Git-based version control workflows (GitHub preferred)
• Proven ability to Design and optimize deployment pipelines
• Troubleshoot complex distributed systems
• Make data-driven decisions
• Translate business requirements into scalable technical solutions
• Strong communication, collaboration, and organizational skills
• Understanding of system design patterns for reliability and scalability

Qualifications

• Experience with Kotlin or Java development
• Experience with NoSQL databases (for example DynamoDB) and relational databases (for example PostgreSQL)
• Experience working in Agile or Scrum environments
• Familiarity with artifact management tools such as JFrog Artifactory
• Experience defining and managing SLAs, SLOs, and SLIs
• Experience with distributed tracing tools such as AWS X-Ray or OpenTelemetry
• Experience using AI tools or AI agents to improve development, automation, or operational workflows

Skills

• Experience with AWS Serverless architectures
• Experience with Terraform and CloudFormation
• Experience with CI/CD pipelines (GitHub Actions preferred)
• Experience with Azure Entra ID, OAuth2, OpenID Connect
• Experience with Maven build tooling
• Experience with Git-based version control workflows (GitHub preferred)

Benefits

• Base annual salary target: $100000 - $125000
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits
• Day-One 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Pay

Base annual salary target: $100000 - $125000

Schedule

Flexible, with only 8 days per month on-site. Alternatively, open to those further away in NH or MA who can visit less frequently.