Senior Site Reliability Engineer

Responsibilities

• Composes observability designs through instrumentation and dashboards
• Identifies root causes of complex/impactful issues
• Partners with cross-functional teams to deliver sustainable design patterns
• Drives early adoption of non-functional production support requirements
• Automate services to improve reliability and efficiency
• Influence a culture of innovation and continuous improvement

Requirements

• Advanced experience in Azure platform engineering, SRE, cloud infrastructure, or enterprise cloud operations
• Strong scripting or programming experience with Python, PowerShell, Bash, Java, or similar languages
• Experience operating highly available Azure IaaS and PaaS services in enterprise-scale environments
• Ability to influence architecture and engineering decisions across multiple technical teams
• Strong communication skills with the ability to translate complex engineering topics into actionable recommendations

Qualifications

• Deep knowledge of Microsoft Azure architecture, including networking, identity, compute, PaaS, monitoring, security, governance, and resiliency patterns
• Strong experience designing and developing Terraform modules and infrastructure-as-code automation in enterprise environments
• Advanced observability experience with Azure Monitor, Log Analytics, Dynatrace, dashboards, alerting, metrics, and platform telemetry
• Experience with SRE operating models, SLIs, SLOs, incident response, problem management, toil reduction, and production-readiness reviews
• Experience with AKS, ACR, Kubernetes, container networking, CI/CD pipelines, and container observability
• Experience with Azure AI Foundry, OpenAI/GenAI platform operations, model-serving observability, or AI platform readiness
• Experience with FinOps, governance dashboards, resource hygiene, cost visibility, security posture, and compliance reporting
• Experience creating technical roadmaps, reliability scorecards, production-readiness frameworks, or executive-level reliability reporting

Skills

• Architecture
• Collaboration
• Innovative Thinking
• Result Orientation
• Solution Design
• Adaptability
• Analytical Thinking
• Influence
• Stakeholder Management
• Technical Strategy Development

Benefits

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Pay

Commensurate with experience

Schedule

1st shift (United States of America)