Senior Site Manager

Essential Job Responsibilities

• Serves as the principal liaison between Opensity, the employees, and the Client.
• Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service.
• Continuously looks for opportunities to increase the efficiency of operation.
• Sets up opportunities to increase services and makes recommendations to the key contact.
• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the client.
• Recruits and interviews potential Opensity candidates for available positions at the site.
• Hires, trains, supervises, evaluates, and develops all personnel assigned to the site.
• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime.
• Aids the Operations Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports.

Qualifications & Requirements

• High School Diploma; associates or bachelors degree preferred but not required.
• Previous supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative support.
• Previous Experience in a printing environment to handle high volume litigation printing and/or full color marketing printing is highly preferred.
• Detail oriented with good attention to detail.
• Good verbal and written communication skills.
• Strong initiative required; ability to work independently with minimal direct supervision.
• Ability to lead others in a professional manner.
• Working knowledge of Microsoft products including MS Word, Excel and Outlook.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time.

Compensation

The Compensation range for this role is 80,000 to 100,000 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at a client office.

Skills

Not specified

Benefits

Not specified

Schedule

Not specified

Pay

80,000 to 100,000 USD per hour