Senior Single Use Solutions Specialist - West Coast
Watson-Marlow - North America · California, United States · 2 wk ago
RemoteRemoteCustomer Service$5/hrFull-time
Solutions Specialist – Single Use (SSS)
Location: Remote
Website: wmfts.com/en/
Group: spiraxgroup.com
About the role
As the Solutions Specialist – Single Use (SSS) for Watson-Marlow Architect (WMA), you will play a key leadership role in driving the growth, adoption, and technical success of the WMA platform across the USA Life Sciences division.
Responsibilities
- Serve as the subject matter expert for WMA and Single-Use Systems, supporting system design, workflow mapping, and architecture recommendations to meet customer requirements.
- Partner with the sales team through customer co-visits, technical presentations, and deep-dive discussions to clearly articulate the value and capabilities of WMA solutions.
- Provide technical guidance on complex customer projects from initial design through execution, including risk analysis, solution optimization, and project reviews.
- Maintain deep knowledge of SUS trends, competitive platforms, regulatory requirements, and customer URS to inform solution design and commercial strategy.
- Design and deliver training programs for customers, internal teams, and industry partners to enhance understanding and adoption of WMA solutions.
- Support new product introduction activities including beta testing, voice-of-customer (VOC) collection, documentation development, and training content creation.
- Collaborate with the WMA Business Manager and cross-functional teams to develop and execute market strategies that improve awareness, positioning, and adoption of WMA in the US.
- Build and maintain strong relationships with EPCM firms, system integrators, and key customers to drive specifications and successful project execution.
- Develop application notes, configuration guides, and digital enablement tools to support both internal and external stakeholders.
- Attend and present at conferences, trade organizations, and industry events to expand network reach and establish thought leadership in the SUS space.
- Ensure seamless coordination between global WMFTS teams and US stakeholders to maintain consistency in messaging, capabilities, and execution.
Requirements
- Willingness and ability to travel up to 50% to support customer engagement, project execution, and industry events.
- Demonstrated track record of successfully growing a Single-Use business, with experience supporting revenue exceeding $5 million.
- Bachelor's degree in business, Life Sciences, Engineering, or a related technical field required; advanced degree preferred.
- Minimum of 5 years of experience in biopharmaceutical applications, system design, or Single-Use technologies.
- Comprehensive knowledge of Single-Use system architecture, configurable fluid path solutions, and engineering design principles.
- Proven leadership and problem-solving capabilities with a strong customer-focused mindset.
- Strong business acumen with the ability to influence both commercial and technical stakeholders.
- Advanced technical consultation skills, including process mapping and workflow optimization.
- Excellent presentation, communication, and analytical skills.
- Proficiency in Microsoft Office and familiarity with CRM systems and team-based project management tools.
Qualifications
- Salary Range: USD 108,413.00 - 162,619.00 per year
- Eligibility to a Sales Incentive Program
- Benefits Package: Robust Retirement Plan, Comprehensive and Supportive Parental Leave, Generous Time Off, Community Engagement Opportunities
Skills
- Technical Consultation
- Customer Relationship Management
- Project Management
- Training and Development
- Market Strategy Development
- Industry Networking
Benefits
- Robust Retirement Plan
- Comprehensive and Supportive Parental Leave
- Generous Time Off
- Community Engagement Opportunities
- Healthcare Plans with HSA Contributions
- Other Benefits Designed to Support Well-Being and Professional Growth
Pay
USD 108,413.00 - 162,619.00 per year
Schedule
Remote
Contact Information
For more information, visit our website at wmfts.com/en/.
Equal Opportunity Employer
We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws.