Senior Single Use Solutions Specialist - East Coast

About the role

Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, seeks a Solutions Specialist – Single Use (SSS) to lead the growth, adoption, and technical success of the WMA platform across the USA Life Sciences division. Reporting to the Vice President, the SSS will collaborate with Sales, Engineering, Product Management, and Marketing teams to deliver best-in-class solution expertise, support complex customer projects, and ensure WMA solutions meet evolving customer needs.

Responsibilities

• Serve as the subject matter expert for WMA and Single-Use Systems, supporting system design, workflow mapping, and architecture recommendations to meet customer requirements.
• Partner with the sales team through customer co-visits, technical presentations, and deep-dive discussions to clearly articulate the value and capabilities of WMA solutions.
• Provide technical guidance on complex customer projects from initial design through execution, including risk analysis, solution optimization, and project reviews.
• Maintain deep knowledge of SUS trends, competitive platforms, regulatory requirements, and customer URS to inform solution design and commercial strategy.
• Design and deliver training programs for customers, internal teams, and industry partners to enhance understanding and adoption of WMA solutions.
• Support new product introduction activities including beta testing, voice-of-customer (VOC) collection, documentation development, and training content creation.
• Collaborate with the WMA Business Manager and cross-functional teams to develop and execute market strategies that improve awareness, positioning, and adoption of WMA in the US.
• Build and maintain strong relationships with EPCM firms, system integrators, and key customers to drive specifications and successful project execution.
• Develop application notes, configuration guides, and digital enablement tools to support both internal and external stakeholders.
• Attend and present at conferences, trade organizations, and industry events to expand network reach and establish thought leadership in the SUS space.
• Ensure seamless coordination between global WMFTS teams and US stakeholders to maintain consistency in messaging, capabilities, and execution.

Requirements

• Willingness and ability to travel up to 50% to support customer engagement, project execution, and industry events.
• Demonstrated track record of successfully growing a Single-Use business, with experience supporting revenue exceeding $5 million.
• Bachelor's degree in business, Life Sciences, Engineering, or a related technical field required; advanced degree preferred.
• Minimum of 5+ years of experience in biopharmaceutical applications, system design, or Single-Use technologies.
• Comprehensive knowledge of Single-Use system architecture, configurable fluid path solutions, and engineering design principles.
• Proven leadership and problem-solving capabilities with a strong customer-focused mindset.
• Strong business acumen with the ability to influence both commercial and technical stakeholders.
• Advanced technical consultation skills, including process mapping and workflow optimization.
• Excellent presentation, communication, and analytical skills.
• Proficiency in Microsoft Office and familiarity with CRM systems and team-based project management tools.

Qualifications

• Minimum of 5+ years of experience in biopharmaceutical applications, system design, or Single-Use technologies.
• Comprehensive knowledge of Single-Use system architecture, configurable fluid path solutions, and engineering design principles.
• Proven leadership and problem-solving capabilities with a strong customer-focused mindset.
• Strong business acumen with the ability to influence both commercial and technical stakeholders.
• Advanced technical consultation skills, including process mapping and workflow optimization.
• Excellent presentation, communication, and analytical skills.
• Proficiency in Microsoft Office and familiarity with CRM systems and team-based project management tools.

Skills

• Technical expertise in Single-Use Systems (SUS).
• Ability to translate customer requirements into scalable, high-value solutions.
• Strong collaboration and partnership skills with cross-functional teams.
• Effective communication and presentation skills.
• Knowledge of regulatory requirements and customer URS.
• Experience with new product introduction activities.
• Leadership and problem-solving capabilities.
• Ability to build and maintain strong relationships with key customers and industry organizations.

Benefits

• Robust Retirement Plan: 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions.
• Comprehensive and Supportive Parental Leave: 16 weeks at 100% pay, with a gradual transition upon return.
• Generous Time Off: Up to 15 caregiver days, 80 hours of annual sick leave, and 9 observed holidays.
• Community Engagement Opportunities: 3 paid volunteer days each year.
• Additional Benefits: Healthcare plans with HSA contributions, among others.

Pay

The salary range for this position is USD 101,166.00 - 156,115.00 Salaried per year, with final salary offers determined by multiple factors including education, experience, internal equity, geographic location, and the candidate’s expertise.

Schedule

This role requires up to 50% travel to support customer engagement, project execution, and industry events.