Senior Services Manager

About the role

The purpose of this classification is to assist the Senior Services Deputy Director in managing the operations and activities of the Senior Services Department including overseeing senior and active adult centers, budget management, supervision of personnel, and department operations.

Responsibilities

• Supervises, directs, and evaluates assigned staff of employees and volunteer workers: processes employee concerns and problems; counsels and disciplines as necessary to correct work deficiencies; completes employee performance appraisals; and assists with the screening and selection of new employees.
• Counsels and disciplines as necessary to correct work deficiencies; completes employee performance appraisals; and assists with the screening and selection of new employees.
• Organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides applicable technical expertise.
• Contributes significantly to developing, updating, and implementing both short- and long-term goals and objectives; ensures the initiatives address the evolving needs and diverse interests of multiple generations of older adults.
• Develops, updates, and implements policies and procedures within the assigned area of oversight; recommends and drafts amendments relevant to that area.
• Evaluates the efficiency and effectiveness of operations, processes, procedures, and methodology in the assigned area of oversight; recommends improvements for continuous quality improvement.
• Manages government grants with documentation, reporting, and adherence to regulations as required.
• Manages Social Services division; analyzes and assesses the effectiveness of existing programs to ensure the identified program measures are achieved; develops new programs as needed.

Requirements

• Bachelor’s degree from an accredited college or university in any field of study is required, with preference given to degrees in social work, public health, sociology, or related fields.
• Six years of previous experience and/or training that includes the direct provision of services to seniors and some program administration.
• A valid Georgia driver’s license.

Qualifications

• Must possess and maintain valid CPR/First Aid certification.
• Must possess and maintain a valid Georgia driver’s license.

Skills

• Strong leadership and supervisory skills.
• Excellent interpersonal and communication skills.
• Ability to develop and implement policies and procedures.
• Proficiency in Microsoft Office applications.

Benefits

• Personal Leave accrual based on years of service.
• Observed holidays.
• Medical insurance options.
• Dental insurance options.
• Vision insurance.
• Life and AD&D insurance.
• 401(k) retirement plan.

Pay

$67,304.00 - $89,178.00 Annually

Schedule

Full-time