SENIOR SERVICES DRIVER

Essential Duties

Delivers demand responsive transportation services to ensure timely, efficient and safe customer service
Drives various routes using guidance and direction from Senior Services Transportation Coordinator
Completes necessary reports
Provides safe and efficient services needed to facilitate orderly movement of passengers
Transports seniors to medical and non-medical appointments and to the Senior Center in Central Park lunch, activities, and classes offered by city vehicle
May assist clients and mobility devices with boarding and exiting the vehicle
Performs routine vehicle checks and maintenance
Keeps records and makes reports as required
Performs other related duties as required

Minimum Qualifications

• Knowledge of: City and departmental policies and procedures; City geography; transportation routes; safe driving practices; California Vehicle Code; vehicle preventative maintenance; customer service methods and practices; senior program services; Mobile Data Terminals and GPS used for drivers manifests and communication.
• Ability to: Operate a motor vehicle and drive in a safe and efficient manner; read and follow street maps and GPS; plan and adhere to route schedules; exercise good judgement and take effective action in responding to emergency situations; safely lift and move heavy objects; maintain accurate records; communicate effectively with clients, volunteers and staff; willingness and patience to work with older adults and persons with disabilities; establish and maintain effective working relationships with those contacted in the course of work; communicate effectively with others; and deliver quality customer service; properly secure mobility devices such as wheelchairs, scooters, walkers, and personal shopping carts.
• Education: High school diploma or equivalent certificate.
• Experience: Three (3) years of related experience. One (1) year of social service experience is desirable. Experience in working with older adults or people with disabilities is highly desirable.
• Licenses/Certifications: Must have a valid Class B California driver's at the time of appointment and throughout employment. Will be required to obtain a passenger endorsement within six (6) months of appointment.

Special Conditions

• Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle.
• Positions in this classification are deemed safety sensitive under Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) regulations and subject to drug and alcohol testing.

Application and Selection Procedure

• An online job application must be filled out in its entirety.
• Applications will be closely reviewed for relevant experience, education and training.
• Applicants best meeting the City's needs will be invited to a department interview.
• Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed with acceptable results.
• Will be required to provide your current Driver License Record, obtained from the Department of Motor Vehicles, to Human Resources prior to completing other pre-placement processes.
• Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.

Notes

• The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance. Promotions within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
• CREDIT UNION membership is available to all City employees and provides access to low interest loans.

Application Questions

• Do you possess a high school diploma or equivalent certificate?
• Do you possess three (3) years of related experience?
• Do you possess one year of social service or related experience?
• Will you have a valid Class B California driver's license at the time of appointment? (Note: a passenger endorsement must be obtained WITHIN 6 months of appointment).
• Please explain how your education, experience and/or training has prepared you for the position(s) you have applied for. Please include driving experience, working with social services or a related field, and working with seniors or physically challenged individuals if applicable. (Please include dates of and where education and training were obtained; Employer, Dates of Employment, Job Title, and duties where experience was obtained).
• Are you fluent in Spanish?
• In the space below, list any days of the week that you are not available to work. If you are available any time, please list "Not Applicable"
• Are you a CalPERS retired annuitant?
• If you are selected for hire, are you prepared to provide the following, when applicable: School Transcripts/Diploma, copies of Certifications and/or Licenses, DMV Report, and any other requested documentation of information you provided in the job application?
• Have you completed in full every relevant section of the application, including listing References with contact phone numbers? (Note: You may add additional information to your application at this time by selecting "Save Work in Progress", then selecting the link for Step 1 "Job Application" and editing or adding information to the appropriate section. Then navigate back to Step 3 to complete the application process).