Senior Driver

About the Role

The Arc of Howard County is seeking a dedicated full-time Senior Transportation Driver to join the Transportation team. This role involves two major responsibilities: providing safe and efficient transportation services for individuals with disabilities, and assisting the Transportation Manager with day-to-day fleet operations.

Responsibilities

Driving Duties

• Safely transport individuals with disabilities to medical appointments, work, educational institutions, and social events.
• Assist passengers with boarding and disembarking, including handling wheelchairs, mobility aids, and other equipment.
• Maintain strict adherence to schedules and routes while accommodating passengers' needs.
• Conduct regular vehicle maintenance checks to ensure safety and reliability.
• Communicate effectively with passengers, caregivers, and team members, providing excellent customer service.

Operational Support

• Assist in overseeing the day-to-day management of the vehicle fleet, ensuring all vehicles meet safety standards.
• Schedule regular maintenance and servicing of vehicles to prevent service disruptions.
• Keep accurate records of vehicle usage, maintenance schedules, and repairs.
• Coordinate with maintenance providers and manage vehicle repairs or modifications for specific disabilities.
• Monitor fuel consumption and manage fuel cards for cost-effective operations.
• Schedule daily transportation routes for The Arc drivers.
• Provide training and support to other drivers on vehicle safety, maintenance, and adaptive equipment use.
• Coordinate vehicle assignments and act as a point of contact for staff and clients needing transportation assistance.
• Perform other related duties as assigned.

Qualifications

• Valid driver’s license with at least two years of driving experience and a clean, safe driving record.
• Experience driving larger vehicles (vans) and knowledge of wheelchair-accessible vehicles preferred.
• Ability to interpret and implement policies and procedures.
• Effective communication skills and willingness to work with culturally diverse teams.
• Strong organizational skills for scheduling, managing repairs, and maintaining records.
• Comfortable using technology.
• Understanding of the needs and challenges faced by people with disabilities.
• Patience, empathy, and ability to provide assistance with sensitivity and respect.
• Commitment to safety, punctuality, and The Arc of Howard County’s mission.