Senior ServiceNow Developer - ITSM/ITOM/ITAM

About the role

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! The Senior Business Applications Developer is a highly experienced role responsible for architecting, developing, and maintaining enterprise software applications. This role involves leading complex development projects, collaborating with senior stakeholders to gather and define technical requirements, and ensuring robust system integrations. The Senior Developer also mentors junior and mid-level developers and champions best practices in software development. As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications. SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We’re known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation’s most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

Responsibilities

• Work with service owners to understand their needs and translate them into ServiceNow requirements.
• Compile user requirements into agile Story(s).
• Develop, test, demo & review the resulting work with the employee to make sure it meets their needs.
• Perform development and configuration within multiple platform areas including, but not limited to Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release / SDLC, Asset Management, SAM Pro, Human Resource Management, ITOM/ITAM/CMDB/Discovery, CMDB integrations, Configuration Management (CMDB), Mobility and Reporting.
• Provide support and development to, but not limited to, screen tailoring, workflow administration, flow administration, report setup, data imports, integration, scripting, third party software integrations, automation and custom application development.
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
• Answer "how to" technical and application configuration questions.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Create and maintain system design and operations documentation.
• Ability to manage multiple