Senior ServiceNow Developer - ITSM/ITOM/ITAM

About the role

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! The Senior Business Applications Developer is a highly experienced role responsible for architecting, developing, and maintaining enterprise software applications. This role involves leading complex development projects, collaborating with senior stakeholders to gather and define technical requirements, and ensuring robust system integrations. The Senior Developer also mentors junior and mid-level developers and champions best practices in software development. As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Responsibilities

• Work with service owners to understand their needs and translate them into ServiceNow requirements.
• Compile user requirements into agile Story(s).
• Develop, test, demo & review the resulting work with the employee to make sure it meets their needs.
• Perform development and configuration within multiple platform areas including, but not limited to Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release / SDLC, Asset Management, SAM Pro, Human Resource Management, ITOM/ITAM/CMDB/Discovery, CMDB integrations, Configuration Management (CMDB), Mobility and Reporting.
• Provide support and development to, but not limited to, screen tailoring, workflow administration, flow administration, report setup, data imports, integration, scripting, third party software integrations, automation and custom application development.
• Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.
• Answer "how to" technical and application configuration questions.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Create and maintain system design and operations documentation.
• Ability to manage multiple projects concurrently while maintaining a high level of attention to detail.

Qualifications

• Bachelors degree in Computer Science, Business Administration, or related field of study.
• Minimum of 4 years of demonstrated ServiceNow developer experience with advanced knowledge of Flows, JavaScript, and internal working so the overall platform.
• 8+ years of experience in business analyst systems, or a related field.
• Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 12 years of related experience is required. Higher level relevant degree may substitute for experience.
• Advanced experience with .NET (C#), WCF, MVC, jQuery, JavaScript, Node, Typescript.
• Expert skills in SQL Development, Application Integration, Web application development, HTML, DHTML, or CSS.
• In-depth knowledge of the ITSM (