Senior ServiceNow Developer

Responsibilities

• Ensure development aligns with ServiceNow design patterns and best practices and is reusable, reliable, and adaptive
• Understand business context and processes to translate business and functional requirements into a sustainable ServiceNow implementation
• Manage ServiceNow solution design, development, testing, and go-live support
• Work with technical subject matter experts (SMEs) to identify and refine data requirements
• Work closely with the ServiceNow technical team to convert requirements into design and migration steps
• Manage and participate in designing and developing solutions using various ServiceNow modules and features including CSM, S2P, APO, Integration Hub, Flows, Business Rules, Script Includes, Service Catalog, Service Portal, Asset Management, CMDB, AI Agents, and other ServiceNow modules, as required

Requirements

• Elicitation, design, development, testing, training, and implementation support
• Manage ServiceNow solution design, development, testing, and go-live support
• Work with technical subject matter experts (SMEs) to identify and refine data requirements
• Work closely with the ServiceNow technical team to convert requirements into design and migration steps
• Manage and participate in designing and developing solutions using various ServiceNow modules and features including CSM, S2P, APO, Integration Hub, Flows, Business Rules, Script Includes, Service Catalog, Service Portal, Asset Management, CMDB, AI Agents, and other ServiceNow modules, as required
• Understanding business context and how to translate business and functional requirements into a sustainable ServiceNow implementation
• Ability to maintain and develop scoped applications
• Work with project resources to define sustainment governance and processes as part of operational transition
• Provide guidance to convert requirements into design and migration steps
• Proficient with business rules, script includes, client scripts, UI policies, UI actions, flow designer, and notifications

Qualifications

• 7-10+ years of ServiceNow experience
• US Citizenship with ability to obtain a secret clearance
• BS in Computer Science, Information Systems, Engineering, Business, or related discipline
• Solid understanding of ServiceNow design patterns, best practices, architecture, data model, and core concepts
• Solid understanding of ACLs

Skills

• Fosters a customer-focused environment
• Communicates effectively to a wide variety of audiences at all organizational levels in government
• Eliminates obstacles, gets results, have a clear, positive, and direct impact on business performance
• A problem solver and critical thinker
• Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production
• Proficient in AngularJS, Javascript, HTML, CSS and XM

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retailment Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks
• Wellness Resources