Senior ServiceNow Developer
About the role
Responsible for core system configuration and development, gathering and documenting user and process requirements, functional requirements, and developing technical requirements. Develop workflow customizations, and support the Service transformation teams.
Essential Responsibilities
- Customize Service Now applications and facilitate rollout of new applications and modules
- Configure Application UI and Configure Workflow
- Collaborate effectively with other administrators to develop solutions and handle general updates and configuration changes/requests
- Conduct detailed analysis of system interactions to determine technical solutions and resolves problems which are cost effective and consistent with user needs, system capacities and capabilities
- Maintain and continuously improve the processes, standards, policies, working methods, and tools
- Ensure the latest release of the application is implemented in a timely manner with minimal or no disruption to IT operations
- Gather and document user and process requirements, functional requirements, and develop technical requirements
- Develop workflow customizations, and support the transformation teams
- Identify problems related to primary financial software and determine corrective action
- Work with other team members such as the Service Desk and/or Application Support to troubleshoot complex problems and user issues
- Train team members and users on operational procedures and processes
Education & Years of Experience
- Minimum- 4 Year Bachelors Degree in Computer Science or Related
- Minimum - 2 Years Experience in Development, Configuration, Agile Delivery Methodologies, Client/Server, Applications System Architectures, Migration, ITIL or Related
- In Lieu of Education- 6 Years Experience in Configuring Service Now
Licenses/Certifications/Training
- Service Now Certification - Preferred
Pay & Benefits
Typical hiring range: $84,200.00 to $131,000.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including: Annual performance bonus Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement*
Equal Opportunity Employer
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