Senior ServiceNow Developer

About the role

Husch Blackwell LLP is seeking a Senior ServiceNow Developer to join our dynamic team. This position offers the opportunity to contribute to the firm's innovative solutions and support legal practice operations.

Responsibilities

• Define and maintain the firm's enterprise ServiceNow architecture, including data models, integration frameworks, workflow standards, and platform governance.
• Lead solution design for major ServiceNow initiatives by translating business and legal practice requirements into scalable technical architectures.
• Partner with attorneys, practice group leaders, business managers, and clients to identify opportunities for operational improvement through ServiceNow capabilities.
• Oversee the technical direction, code reviews, security adherence, best practices, and solution quality of ServiceNow development work performed by internal teams and external partners.
• Create and maintain architectural documentation, solution blueprints, reference implementations, and development standards.
• Conduct architectural assessments of existing workflows and applications to identify inefficiencies, modernization needs, and opportunities for reuse.
• Support and advise on process reengineering efforts for litigation, transactional, and business operations workflows across the firm.
• Communicate technical concepts and architectural decisions clearly to executives, cross-functional teams, and non-technical stakeholders.
• Collaborate with security and governance teams to ensure compliance with firm policies, data privacy standards, and regulatory requirements.
• Recommend new capabilities, automation, integrations, and platform expansions to support firm strategic goals.
• Mentor junior developers and engineers, fostering a culture of high-quality engineering practices.

Requirements

• Minimum of 7+ years of hands-on experience with the ServiceNow platform, including App Engine, Flow Designer, Integration Hub, and CMDB design.
• Proven experience serving as a technical lead for enterprise ServiceNow implementations.
• Deep expertise in workflow design, scripting (JavaScript), platform administration, server maintenance, and upgrade management.
• Proficiency with integration technologies such as REST, SOAP, MID Servers, API design, and third-party system integrations.
• Strong programming skills (e.g., JavaScript, Python, SQL, C#, .NET) and experience building custom applications.
• Experience with RPA, Microsoft Power Platform, Azure services, and enterprise automation tools preferred.
• Exceptional analytical, conceptual, and problem-solving skills.
• Extensive experience eliciting, validating, and documenting business and technical requirements.
• Strong documentation, architectural modeling, and technical writing abilities.
• Prior experience mentoring or leading technical staff strongly preferred.
• Excellent planning, organizational, and time management skills.
• Ability to work independently with minimal oversight and make sound recommendations to senior leadership.

Benefits

The firm offers competitive compensation and comprehensive benefits, including medical and dental coverage, life insurance, short-term and long-term disability insurance, a pre-tax flexible spending account, an employee assistance program, Paid Time Off, paid holidays, participation in a retirement plan program, and more.