Senior ServiceNow Developer

About the role

CGI Federal is seeking a Senior ServiceNow Developer with extensive experience in various modules and services. Experience as a ServiceNow Team Lead providing direction and assistance to the development team.

Responsibilities

• Provide support as a Team Lead and as a ServiceNow Senior Developer.
• Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.
• Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.
• Provide support in building prototypes and lead technical reviews and discussions of defined requirements.
• Provide support and mentor ServiceNow Developers.

Requirements

• Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree
• 8+ years of experience as ServiceNow developer
• Experience with AWS Cloud Management Platform
• Excellent technical leadership skills and initiative to take on additional responsibilities.
• Excellent written and oral communication skills to deliver technical solutions simply and succinctly
• Experience with the US Federal Government
• Must be able to obtain and maintain a Public Trust. Contract requirement.
• 8+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
• 5+ years of experience with technical discussions and reviews
• Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies.
• 5+ years of experience in developing system architecture, design principles, and impacts.
• 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.).
• 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.).
• 5+ years of technical leadership experience driving change/solutions.

Qualifications

• To Be Successful In This Role
• Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree
• 8+ years of experience as ServiceNow developer
• Experience with AWS Cloud Management Platform
• Excellent technical leadership skills and initiative to take on additional responsibilities.
• Excellent written and oral communication skills to deliver technical solutions simply and succinctly
• Experience with the US Federal Government
• Must be able to obtain and maintain a Public Trust. Contract requirement.
• 8+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
• 5+ years of experience with technical discussions and reviews
• Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies.
• 5+ years of experience in developing system architecture, design principles, and impacts.
• 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.).
• 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.).
• 5+ years of technical leadership experience driving change/solutions.

Skills

• Additional ServiceNow CIS certification with preference for the following: Certified System Administrator (baseline), Certified Application Developer (baseline), CIS – Customer Service Management, CIS – IT Service Management, CIS – Discovery, CIS – Service Mapping, CIS – Strategic Portfolio Management, CIS – Application Portfolio Management, CIS – Software Asset Management, CIS – Hardware Asset Management
• Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
• Experience with implementing Java scripting to support automation across the various modules in ServiceNow
• Experience with REST and SOAP web service protocols
• Knowledge of SAML, Active Directory, or LDAP
• Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
• Project Management or Agile certification
• ITILv4 Foundations Certification

Benefits

Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs