Senior ServiceNow Developer

Responsibilities

• Architect and implement ServiceNow solutions across ITSM, ITOM, CMDB, and scoped applications
• Design, code, and deploy custom ServiceNow applications and integrations
• Analyze requirements, user stories, and wireframes in a cross-functional agile team
• Develop workflows, business rules, UI policies, and automation using Flow Designer and IntegrationHub
• Lead ServiceNow upgrades, patching, and module deployments
• Perform code reviews, define development standards, and enforce security best practices
• Troubleshoot and resolve platform issues; ensure stability and performance
• Author technical documentation and provide training to stakeholders
• Maintain strict compliance with RMF, FedRAMP, and other federal security frameworks
• Support software accreditation and maintain application integrity

Requirements

• 5 years of experience with ServiceNow development
• ServiceNow Certified Application Developer and/or Certified System Administrator (must be current)
• Strong proficiency in JavaScript, Glide APIs, and ServiceNow Studio Experience with ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub
• Familiarity with Agile/Scrum methodologies and DevSecOps principles
• Experience with RMF and federal software accreditation processes

Qualifications

• Bachelor’s degree

Skills

• Additional ServiceNow certifications (e.g., ITOM Specialist, Performance Analytics, HRSD) are a plus
• Experience with CI/CD pipelines and DevOps tools is a plus
• Experience integrating ServiceNow with external systems (REST/SOAP APIs) is a plus
• Prior experience supporting federal agencies or defense programs is a plus
• Proven leadership in technical teams, including mentoring, code reviews, and performance feedback is a plus
• Excellent communication, documentation, and stakeholder engagement skills are a plus

Benefits

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

• $127,100 - $161,100 USD

Pay

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

• $127,100 - $161,100 USD

Schedule

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified

Application Instructions

Not specified