Senior Serviceability Design Engineer - GM Defense

About the role

This role is categorized as hybrid. The successful candidate is expected to report to Warren, Michigan or Milford, Michigan three times per week, at minimum. Location choice is based on candidates preferred work location and business need for the day.

Responsibilities

• Lead identification of Service Parts for Development of Service Parts BOM
• Support development and validation of service special tools and procedures
• Provide support for emerging and quality issues
• Provide technical support for various other teams including: Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers
• Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs
• Communicate information to and from internal and external customer organizations
• Stay abreast of new technology and driven practices
• Perform special assignments as requested

Requirements

• Bachelor's Degree or equivalent experience
• Demonstrated experience in Serviceability Engineering, Field Service, or Product Support, or related field
• Five (5) years of professional experience
• Practical diagnostic experience, technical/field experience
• Familiarity with service information diagnostics and/or authoring
• Strong analytical skills and expertise in data-driven problem-solving
• Able to make decisions autonomously, manage workload and escalate when necessary
• Eligible to obtain a Common Access Card (CAC)
• Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
• Eligible to obtain a Secret U.S. Security Clearance after hire

Qualifications

• Bachelor's Degree in Engineering, Technology or related discipline
• Illustration and graphics development skills
• Technical writing background
• Dealership technician experience, or equivalent military experience
• Experience working with supplier
• Active Secret U.S. Security Clearance as of the first day of work
• Proficiency with automotive diagnostic tools
• TLC/GDS2/SI/SPS

Skills

• Obtain a Common Access Card (CAC)
• Eligible to obtain a Secret U.S. Security Clearance after hire

Benefits

Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Pay

The pay range for this role is $80,000 - $120,000 annually.

Schedule

The schedule for this role is hybrid. The selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel

Company Information

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.