Senior Service Engineer-Machine Tools

Troubleshooting & Repairs

• Diagnose and resolve complex mechanical, electrical, pneumatic, hydraulic, and software-related CNC machine issues.
• Install and setup CNC machines, ensuring proper calibration, alignment, and integration with production systems.

Preventative Maintenance

• Develop and implement preventive maintenance programs to enhance machine reliability and longevity.

Documentation & Reporting

• Maintain detailed service logs, diagnostic reports, and repair documentation.
• Provide feedback to engineering and product development teams.

Emergency & On-Site Support

• Provide rapid response to urgent service calls and critical failures, ensuring minimal downtime for customers.

Compliance & Safety

• Ensure adherence to safety protocols, industry standards, and customer requirements when working with high-precision machinery.

Requirements

• Knowledge of CNC machine operations, strong ability to read electrical schematics, mechanical systems, and control systems.
• Knowledge of automatic tool changers and pallet systems.
• Understanding of servo motors, drives, PLCs, and automation systems.
• Ballscrew & axis support bearing replacement & alignment.
• Excellent verbal and written communication skills to interact with customers, document service activities.
• Hydraulic and pneumatic troubleshooting and repair.

Minimum Education And Experience

• Applicant should have a minimum of 5 years of experience in CNC field service and knowledge of Fanuc controls.
• CNC programming experience is a plus.
• 8-10 years of experience in CNC machine service, repair, and troubleshooting, with expertise in complex diagnostics.
• Strong electrical background.
• Understanding of prints / schematics and electrical drawings.
• Use of digital multimeter, ohmmeter and phase checker.

Travel Requirements

• Up to 50% travel, must be willing to travel frequently to customer sites within your territory.
• (may require overnight stays)

Physical Requirements

• Ability to lift up to 50 lbs.
• Perform physical tasks such as bending, twisting, and crawling.
• Climb step ladders up to 8 feet.
• Drive daily to customer locations, with dependable transportation and a clean driving record required.