Senior Service Engineer

About the role

The Senior Service Engineer at CloudFit Software is responsible for designing, deploying, and operating customer solutions that leverage a mix of commercial off-the-shelf, open-source, and cloud-native technologies. The role involves learning new technologies, interacting with clients, and adapting to meet evolving customer needs.

Responsibilities

• Design cloud-native solutions using Azure and AWS technologies
• Take accountability for past and future technical implementations, working to modernize and improve their capability to meet customer needs
• Grow professional skills regularly and quantifiably
• Transform customer business requirements into definable technological architecture
• Engage in company culture through active participation in regular meetings and customer reviews
• Apply and create company and industry best standards for software usage, system administration, and design, security, and network management
• Encourage and take accountability for reducing toil through automation
• Support the customer via on-call rotations for production workloads when required
• Adjust to the needs of the customer and project, while maintaining a culture of serving and gratitude
• Travel to support customers in air-gapped environments

Qualifications

• Strong infrastructure-as-code (IAC) skillset, and ability to create, document, and explain Bicep templates to team members
• Strong understanding of automation and DevOps principles, including familiarity with at least one tool, such as: Azure DevOps, GitLab, GitHub + Actions, Atlassian (Confluence/Jira), or similar.
• Proven experience and understanding of Azure platform, including compute (IaaS, App Service, containers, etc.), network, and data storage options (storage accounts, database, messaging, etc.)
• Experience with Kubernetes administration and app deployment, including concepts such as GitOps (via Flux, Argo, etc.), stateful sets, cluster networking, ingress controllers. Certified Kubernetes Administrator desirable, but not required.
• Understanding of and ability to create, demonstrate and explain cloud architecture designs to both colleagues and customers based on industry best-practice guidance (e.g. Microsoft’s Cloud Adoption Framework or similar)
• Understanding of and experience building enterprise cloud enclaves, including knowledge of hub/spoke networking, platform governance through Azure Policy, and least-privileges RBAC/IAM practices
• Experience with administering Linux and Windows systems via CLI such as Bash and/or PowerShell
• Understanding of source-code management tooling such as Git, as well as related concepts such as branching, merging, pull requests (PRs), etc.
• Desire to mentor other engineers on the above

Benefits & Perks

• Salary range: $125k - $175k + benefits
• Benefits include medical, dental, vision insurance, wellness programs, financial wellness, 401(k), HSA, FSA, personal financial advisors, 3 weeks of PTO, 15 paid company holidays, 8 giving back hours, recognition program, certification reimbursement, user-friendly career development tools and resources

Requirements

Current Federal Security Clearance or ability to obtain (US Citizenship required)

CloudFit participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.

CloudFit Benefits & Perks:

• Physical Health: Medical, dental, vision insurance, & voluntary health options for you and your family!
• Mental Health: Talkspace, Calm, virtual therapy, counseling
• Financial Wellness: 401(k), HSA, FSAs, Personal Financial Advisors
• 3 Weeks of PTO, 15 Paid Company Holidays, 8 Giving Back Hours
• Wellness Program: reimbursement, gym discounts, health fairs, & more!
• Career Development: Recognition Program: Earn & give recognition, annual awards, celebrations

About This Opportunity:

This role may be part of our proactive hiring process. While an immediate opening may not be available, we're interviewing candidates to build relationships and identify strong fits for future opportunities as roles open.

About CloudFit:

CloudFit Software provides customers the ability to quickly iterate on the development of Cloud Solutions while optimizing security, networking, operations, and monitoring through an engineering mindset. At CloudFit, we instrument solutions that attempt to reduce the human element by applying automation and engineering to every aspect of a solution's lifecycle. CloudFit focuses on delivering managed scenarios that meet customer business needs. This allows us to provide core operational outcomes while integrating back with the customer’s existing operations teams.