Senior Secretary

Job Responsibilities

This position serves as the office manager and oversees the efficient functioning of the front-end operations of the Department of Housing and Residential Life, maintains high quality customer service, and supports the administrative needs of the department. This position will provide primary supervision of student employees and will process exemption requests and maintain records for animal requests and animal documents.

Knowledge, Skills & Abilities

• Knowledge of: Customer service practices
  General clerical and office experience
  Supervision techniques
  Computer software and systems (Microsoft Office, Excel, Outlook, Banner)

• Skills & Ability to: Foster a welcoming and respectful environment through positive interactions and effective communication.
  Exercise independent judgment in evaluating conflicts and making effective decisions.
  Communicate information both in a written and verbal manner clearly and concisely.
  Maintain professionalism and confidentiality.
  Multi-task and prioritize projects to meet competing deadlines.
  Learn new processes and demonstrate adaptability.
  Attention to detail.

Benefits

• SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave.
• We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays.
• Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions.
• Relocation benefits are available per university’s guidelines.

Application Procedures

SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on “apply for this job.” This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted.

Working Conditions

• Analyzing
  Comprehend
  Frequent Change
  Intense Customer Interaction
  Logic
  Memory
  Multiple Priorities
  Perform calculations
  Reading
  Reasoning
  Verbal Communication
  Written Communication
  Pace-fast

• Color Vision
  Hearing
  Speaking
  Vision (With and without corrective lenses)

• Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc)
  Reaching
  Sitting for sustained periods of time
  Use of Either Hand, Independently
  Walking
  Lifting moderate

• This position will do a majority of their work sitting at a desk and in front of a computer. Must be able to lift, bend, kneel, use a two-step ladder, climb stairs and walk across campus and to residence halls as needed. May need to replace the water jug on the water cooler occasionally.

• Office Environment

This position will do a majority of their work sitting at a desk and in front of a computer.