Senior Secretary

About the role

The Senior Secretary is responsible for the clinic front desk operations including scheduling, reception, registration, financial account preparation, financial counseling and other clerical tasks. The position provides administrative support to the clinicians. The position works with the Clinic Manager in facilitating clinic operations in addition to conducting facility inspections, HIPAA audits and safety standards. The position is responsible for working with the Practice Manager/Director to identify business issues and implement operational process improvements. The position requires in depth and broad knowledge of all clinic support tasks.

Responsibilities

• Scheduling, reception, registration, financial account preparation, financial counseling and other clerical tasks
• Provides administrative support to the clinicians
• Works with the Clinic Manager in facilitating clinic operations
• Conducts facility inspections, HIPAA audits and safety standards
• Identifies business issues and implements operational process improvements
• Requires in depth and broad knowledge of all clinic support tasks

Requirements

• High School Diploma required
• Bachelor's Degree preferred
• Minimum 2 years' work experience in medical or behavioral health setting in reception, insurance, chart prep, medical records and financial counseling required
• Minimum 2-year work experience with Microsoft Word, Excel and Outlook
• Excellent written and verbal communication skills

Qualifications

Education & Experience: High School Diploma required. Bachelor's Degree preferred. Minimum 2 years' work experience in medical or behavioral health setting in reception, insurance, chart prep, medical records and financial counseling required. Minimum 2-year work experience with Microsoft Word, Excel and Outlook. Excellent written and verbal communication skills.

Skills

Requires in depth and broad knowledge of all clinic support tasks. Excellent written and verbal communication skills. Minimum 2 years' work experience in medical or behavioral health setting in reception, insurance, chart prep, medical records and financial counseling required. Minimum 2-year work experience with Microsoft Word, Excel and Outlook.

Benefits

Not specified

Pay

Not specified

Schedule

Monday to Friday: 8:30am to 5:00pm

About Us

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.