Senior SDR (Sales Development Representative)

Job Responsibilities

• Possess outbound sales development experience, ideally in a SaaS or health-tech environment.
• Generate and qualify new business opportunities through email, phone, LinkedIn, and other channels.
• Leverage AI-powered tools to scale quality outreach without sacrificing personalization.
• Use AI tools to rapidly synthesize account intelligence and translate that research into highly personalized outreach.
• Draft, test, and optimize outbound messaging using AI-generated drafts while ensuring accuracy and resonance with technical and clinical buyers.
• Maintain relationships across multiple stakeholders at target accounts to drive broader awareness and increase meeting conversion rates.
• Collaborate with assigned Account Executives to align on territory strategy, prioritize accounts, and ensure seamless handoff of qualified opportunities.
• Share AI-powered account research and insights to strengthen joint planning.
• Monitor and act on intent signals to prioritize and time outreach for maximum relevance.
• Use AI tools to assist with CRM updates, activity logging, and data enrichment to reduce administrative burden and keep data clean.
• Share field intelligence on prospect objections, competitive dynamics, and market trends with Sales leadership, Marketing, and Product.

Required Skills & Experience

• 2–4+ years of outbound sales development experience, ideally in a SaaS or health-tech environment.
• Familiarity with the healthcare technology landscape, including EHR systems, interoperability standards, and common pain points faced by health tech vendors and health systems.
• Hands-on experience using AI tools in a sales development workflow, including AI-assisted writing and personalization.
• Ability to apply AI output critically and prioritize efforts against pipeline contribution targets.
• Strong written and verbal communication skills, with the ability to clearly articulate the Redox value proposition to both technical and business audiences.
• Able to produce compelling, human-sounding outreach even when using AI as a starting point.
• Demonstrated ability to build and execute multi-channel outbound sequences that generate qualified pipeline.
• Understanding of pipeline metrics, conversion rates, and the SDR’s role within the broader revenue engine.

Preferred Skills & Experience

• Experience prospecting into health tech accounts.
• Familiarity with interoperability concepts and regulatory requirements.
• Prior experience in a Senior or Lead SDR capacity with mentorship responsibilities.
• Experience building AI-assisted prospecting workflows or SDR playbooks that others can replicate.

Compensation

$65,000 - $75,000 a year
Compensation: The base salary range for this position is expected to be between $65,000 to $75,000 per year. Certain positions within Customer Success may be eligible for incentive compensation such as bonuses or commissions. The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

About Redox

Redox is a healthcare interoperability platform that connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across its health tech vendor, provider, payer, EHR, and life sciences customers.