Jobs · Information Technology

Senior Salesforce Administrator

Flosum · United States · 1 mo ago
RemoteRemoteInformation TechnologyFull-time

About the role

Flosum is seeking a visionary Senior Salesforce Administrator to lead the product roadmap for our unique, 100% native Salesforce-native DevSecOps, Data Protection, and Security platform. This role requires a deep understanding of the Salesforce ecosystem and a commitment to innovation.

Responsibilities

  • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.

  • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.

  • Translate deep Salesforce platform knowledge into product capabilities that enterprise customers will pay premium prices for.

  • Stay ahead of Salesforce's own product direction and position Flosum to capitalize on every platform shift.

  • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.

  • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.

  • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.

  • Translate complex enterprise requirements into elegant product solutions.

  • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.

  • Write detailed product requirements, user stories, and acceptance criteria.

  • Own sprint planning, backlog prioritization, and release coordination.

  • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.

Requirements

  • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.

  • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.

  • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for.

  • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.

  • Experience with AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) and a strong perspective on its future impact on Salesforce development and governance.

  • Exceptional communication skills. Ability to present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.

  • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.

What Will Make You Exceptional in This Role

  • Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.

  • Experience working at the intersection of DevOps and security/compliance in regulated industries.

  • Experience leading product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.

  • A point of view on the future of AI in Salesforce DevOps and the ability to articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.

  • Experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.

Benefits

  • Competitive base salary + performance bonus.

  • Equity participation.

  • Comprehensive benefits (health, dental, vision, 401k).

  • Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates.

  • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements.

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