Senior Sales Manager | Hybrid Availability - Cherry Valley Hotel
About the Company
Schulte Hospitality Group (SHG) is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique, independent, boutique, lifestyle properties, and restaurants.
Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We believe our greatest and most valuable asset is our people.
About the Role
We are seeking a dynamic, service-oriented Senior Sales Manager to join our rapidly growing team. This role is ideal for a passionate hotelier eager to contribute to a culture rooted in service excellence and career growth.
Responsibilities
- Drive customer loyalty to grow share of accounts by delivering service excellence throughout each customer experience.
- Identify and solicit new accounts through telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
- Provide advice to clients on all aspects of hotel facilities and services when proposing and contracting groups and events.
- Establish a client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
- Negotiate food and beverage, function space, room rates, and hotel services to meet or exceed hotel revenue goals.
- Achieve all predetermined sales goals for revenue and sales activity.
- Negotiate contracts according to company standards and ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
- Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company policies.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Consistently meet or exceed sales goals, including predetermined revenue and sales activity.
- Monitor local competitors and compare their operations with your own.
- Complete daily, weekly, and monthly reports as directed by the Director of Sales/General Manager.
- Participate in quarterly and annual business and marketing plans; assist with the budget process.
- Perform various other duties as assigned to meet business objectives.
Requirements
- Minimum of a high school education; post-high school education preferred.
- Minimum of two (2) years in a hotel service role or sales experience preferred.
Skills
- Outgoing personality with a professional image in appearance and dress.
- Ability to work collaboratively with the hotel service team to provide exceptional customer service.
- Clear, concise written and verbal communication skills.
- Demonstrated ability to achieve sales goals.
- Proactive sales approach; assertive, fast-paced, and driven to succeed.
- Excellent time management skills.
- Understanding of time strategy as developed by Revenue Management.
- Flexible work hours, including evenings, weekends, and holidays.
Benefits
- Daily pay option ("Work Today, Get Paid Today").
- Free telemedicine and virtual mental health care access starting day one.
- Multiple health insurance and life insurance options.
- 401k plan with company match.
- Paid parental leave.
- Paid time off (PTO) and holiday pay.
- Pet insurance.
- Employee Assistance Program.
- Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Pay
Compensation range: $65,000 – $70,000.