Sales Manager - Cherry Valley Hotel - Hybrid
About the Company
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt as well as many unique, independent, boutique, and lifestyle properties and restaurants.
Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.
About the Role
We are seeking a dynamic, service-oriented Sales Manager to join our team. When you join SHG, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!
Responsibilities
- Learn the hotel brand and strategy.
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience.
- Identify and solicit new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions.
- Provide advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events.
- Establish a client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
- Negotiate food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals.
- Achieve all predetermined sales goals for revenue and sales activity.
- Negotiate contracts according to company standards.
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented.
- Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures.
- Provide prompt and accurate responses to all client requests for proposals and information.
- Consistently meet or exceed sales goals including predetermined revenue and sales activity.
- Monitor local competitors and compare their operation with your operation.
- Complete daily/weekly/monthly reports as directed by the DOS/GM.
- Participate in Quarterly/Annual Business and Marketing Plans; assist with the budget process.
- Perform various other duties as assigned to meet business objectives.
Requirements
- Minimum of High School education; post-high school education preferred.
- Minimum of two (2) years in a hotel service role or sales experience preferred.
Skills
- Outgoing personality.
- Always maintains a professional image through appearance and dress.
- Ability to work collaboratively with the hotel service team in providing exceptional customer service.
- Clear, concise written and verbal communication skills.
- Demonstrated ability to achieve sales goals.
- Proactive sales approach; assertive and fast-paced, driven to succeed.
- Excellent time management skills.
- Understands need time strategy as developed by Revenue Management.
- Must have flexible work hours that may include evenings, weekends, and holidays.
Benefits
- Work Today, Get Paid Today with Daily Pay.
- Free Telemedicine and Virtual Mental Health care access for all associates starting day one.
- Multiple Health Insurance and Life Insurance options.
- 401k Plan + Company Match.
- Paid Parental Leave.
- Paid Time Off (PTO) for eligible associates.
- Holiday Pay.
- Pet Insurance.
- Employee Assistance Program.
- Schulte Savings Marketplace.
- Discounts on event tickets, electronics, gym memberships, and more.
Pay
Compensation Range: $70,000+