Senior Sales Instructional Design Consultant, E&I - Remote

Primary Responsibilities

• Learning Strategy & Design Leadership
• Serve as a trusted consultant to business leaders by identifying performance gaps, assessing needs, and recommending the most effective learning and performance support strategies
• Translate complex product, business, and sales concepts into relevant, practical, and learner-focused solutions
• Lead the overall learning strategy for assigned initiatives, ensuring alignment with business goals, sales priorities, and learner needs
• Influence learning approaches by challenging traditional methods and introducing innovative instructional strategies and technologies
• Learning Development & Content Creation
• Create visually engaging, modern learning experiences that prioritize graphics, storytelling, and learner interaction over text-heavy content
• Apply instructional design methodologies and adult learning principles to maximize learner engagement, retention, and application
• Leverage AI-enabled tools and emerging technologies to improve learning quality, speed, scalability, and efficiency
• Consulting & Stakeholder Management
• Partner effectively with sales leadership, training teams, subject matter experts, marketing teams, and business stakeholders throughout the project lifecycle
• Facilitate discovery sessions, design meetings, content reviews, and stakeholder consultations to identify needs, gather feedback, and drive alignment
• Influence decision-making by providing data-driven recommendations and thought leadership on learning strategy
• Project Leadership & Execution
• Anticipate needs and drive projects forward while meeting aggressive timelines and business commitments
• Ensure all learning deliverables meet quality standards, business requirements, and learner expectations
• Lead testing, review, evaluation, and revision processes, incorporating stakeholder feedback while maintaining instructional integrity
• Team Leadership & Capability Building
• Serve as a mentor, coach, and subject matter expert for instructional design team members
• Support onboarding and development of new designers through guidance, best-practice sharing, and skill development
• Foster a culture of continuous improvement, innovation, collaboration, and learning excellence

Required Qualifications

• 12+ years of demonstrated instructional design experience, including leadership of complex enterprise learning initiatives
• Experience designing and delivering virtual and classroom-based learning programs
• Proven experience leading projects independently with minimal oversight while managing multiple priorities simultaneously
• Advanced knowledge of adult learning theory, instructional design methodologies, and performance consulting practices
• Advanced proficiency with Camtasia, Articulate Rise, video editing software, Audio editing tools, graphic design and content creation tools, PowerPoint
• Demonstrated expertise in designing learning solutions for professional sales organizations (non-retail environments preferred)
• Proven solid consulting, facilitation, coaching, and stakeholder management skills
• Proven exceptional written, verbal, and visual communication skills

Preferred Qualifications

• Experience supporting healthcare, health insurance, or regulated industry environments
• Experience with Learning Management Systems (LMS) administration and reporting
• Experience designing learning websites, portals, or digital learning ecosystems
• Experience measuring learning effectiveness and business impact through data and analytics
• Knowledge of Employer & Individual health insurance products and commercial sales processes
• Familiarity with AI-enabled learning technologies and content development tools