Senior Sales Engineer - New York

About the role

This role goes beyond delivering demos - you'll own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won. You'll lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes. You'll deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives.

Responsibilities

• Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
• Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes
• Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
• Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
• Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle
• Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
• Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
• Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
• Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Requirements

7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment

Skilled at influencing and adapting communication across technical, business, and executive audiences

Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability

Strong communication skills, with the ability to explain technical concepts to a range of audiences

A consultative, outcome-oriented approach to problem-solving and customer engagement

Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment

Experience mentoring peers or contributing to team enablement initiatives

Demonstrated capability of utilizing AI tooling and scaling it

Growth mindset of embracing change and being curious

Willingness to travel as needed to support customer engagements

Qualifications

Advanced degree in Computer Science, Engineering, or a related field

Proven track record of success in a similar role

Experience working with large-scale distributed systems and cloud-native architectures

Experience with APM/tracing tools and security solutions

Skills

Public cloud (AWS, Azure, GCP)

Kubernetes

APM/tracing

Security

Developer experience

Observability

Benefits

Best-in-breed onboarding

Generous global benefits

Intra-departmental mentor and buddy program for in-house networking

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Pay

Competitive salary and equity package

Schedule

Hybrid workplace