Senior Sales Engineer

About the Role

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position creates and develops new business and relationships to increase market share and achieve annual growth.

Responsibilities

• Retain and profitably grow sales through proactive management of medium to large size OEM accounts
• Meet or exceed annual growth expectations on a consistent basis
• Present all of SMC’s capabilities, services, and products to current and prospective target customers
• Serve as the primary contact for assigned customers and drive customer growth
• Represent the voice of the customer’s needs and goals within the organization
• Lead all aspects of the sales process, calling upon others to assist in solution development
• Own and manage customer relationships
• Develop and execute detailed customer action plans and forecasts as required
• Maintain and create strong relationships with key decision makers within designated strategic target accounts
• Be recognized and respected by the customer’s top management team within top-rated accounts
• Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
• Complete market reports as new and relevant information becomes available
• Manage SMC assets appropriately and calculate ROI using the RINGI process
• Have passed all training required by SMC
• Be competent in all SMC sales philosophy, strategies, and tactics
• Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, leads, and success reports to align customer data regionally and globally as necessary
• Collaborate with internal teams to develop tailored strategies aligned with client and company goals
• Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
• Successfully complete other duties as prescribed by the Branch Manager/Sales Manager

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or related technical field, or equivalent experience
• Proven sales experience with SMC or equivalent industrial automation sales experience
• Extensive knowledge of industrial automation applications
• Demonstrated track record of meeting and exceeding sales or performance targets
• Comprehensive understanding of pneumatic components and their application
• Understanding of competitive product lines
• High-level communication, negotiation, problem-solving, and leadership skills
• Proficient in CRM and the use of computers, with the ability to learn new programs and tools as required
• Clean driving record

Physical Demands / Work Environment

• Customer-facing position; majority of time spent at customer sites
• Potential travel with some extended stays away from home
• Physically capable of lifting SMC products and displays up to 50 lbs