Senior Sales and Bedding Manager
Jordan's Furniture · New Haven, CT · 1 mo ago
Business Development$85k–$95k/yrFull-time
About the role
Jordan’s Furniture is a leader in the furniture retail market. We are a growing, stable company built on family values, prioritizing the attraction and retention of great employees. As a Senior Sales and Bedding Manager, you will motivate and lead our competitive, commissioned Sales Team on the sales floor and in the Bedding department. Our culture emphasizes fun, values, and innovation—what we call the J-Way.
Our average employee tenure is 12 years, and our team embodies core values: kindness, integrity, innovation, and making work enjoyable.
Responsibilities
- Lead the store sales team in meeting or exceeding sales and profit goals while maintaining an exceptional customer shopping experience.
- Provide coaching and direction to Sales Managers and sales employees.
- Handle interviewing, hiring, coaching, developing, supervising, motivating, evaluating, and scheduling Sales Consultants.
- Identify training and procedural needs to increase sales productivity; recommend and implement changes with Learning & Development and the Store Manager.
- Review and analyze sales reports to monitor Sales Consultant productivity and ensure budgeted sales goals are met.
- Respond to escalated customer service issues and resolve problems.
- Monitor the sales floor to ensure all guests receive assistance from sales personnel.
Requirements
- Minimum 5 years of combined sales and management experience in a high-volume major retailer or equivalent education/experience.
- Ability to motivate, lead, and direct others, including managers.
- Solid understanding of product knowledge in the furniture and bedding industry; commission experience preferred.
- Sound judgment and decision-making skills.
- Basic computer proficiency.
- Effective interpersonal, written, and oral communication skills.
Pay
Pay Range: $85,000–$95,000 per year. We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.