Senior Revenue Recognition Manager

About the role

We're looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (RevPro).

Responsibilities

• Lead the end-to-end monthly open and close process in **Zuora Revenue (RevPro)**, ensuring accuracy, timeliness, and audit-readiness every cycle
• Oversee the integration and posting of revenue-related journal entries into the GL, ensuring proper classification and completeness
• Review and maintain key balance sheet reconciliations including deferred revenue, contract assets, and unbilled AR
• Provide ad-hoc technical accounting analysis and ASC 606 guidance on complex transactions, contract modifications, and escalations
• Serve as a senior mentor to the revenue accounting team — reviewing work, building skills, and maintaining a high standard of quality
• Continuously improve revenue close procedures, internal controls, and documentation to keep the team compliant and audit-ready

Requirements

• You've owned a Zuora Revenue (RevPro) close end-to-end — including the moments when the period didn't want to close — and can speak to how you worked through it
• You can navigate complex ASC 606 scenarios and translate the technical accounting conclusion into something a non-accountant can actually understand
• You've untangled a deferred revenue, contract asset, or unbilled AR reconciliation that didn't tie, and you have a clear point of view on what good looks like
• You know what a close looks like when it's running well — and you've had to rebuild one that wasn't
• You can point to someone on a previous team who is better at their job because of you
• You're comfortable operating across finance, accounting, and operations without needing a defined lane

Qualifications

• 7+ years of experience in revenue recognition or technical accounting, with a mix of Big 4 audit and operational industry experience
• CPA required
• Hands-on experience managing period close in **Zuora Revenue (RevPro)**
• Strong working knowledge of **ASC 606**

Preferred Qualifications

• SaaS industry experience
• Experience with **NetSuite** or a comparable ERP
• Prior experience managing or mentoring accounting staff

Benefits

The US annualized base salary range for this position is $151,000.00-$227,000.00. This position may also be eligible for bonus, benefits, or related incentives.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.