Revenue Recognition Manager

About the role

We are seeking an experienced Revenue Recognition Manager who can provide fundamental ASC 606 compliance, serve as an expert advisory, and drive continuous improvement and innovation in our revenue processes.

Responsibilities

• Provide fundamental ASC 606 Compliance: Define our accounting position in relation to the company's business landscape, including research into accounting literature and practical application at the customer contract level.
• Serve as an Expert Advisory: Offer guidance on revenue recognition to Revenue Operations and Legal regarding proposed customer contracts and amendments.
• Data-Driven Decisions: Gather, analyze, and interpret data to evaluate accounting and business practices, generating actionable metrics for strategic decision-making.
• Continuous Improvement and Innovation: Collaborate with key business partners to enhance or improve operational processes and systems, and implement scalable new ones around the company's revenue policy.
• Systems Data Integrity: Champion clean revenue and contract data, investigate, troubleshoot, and resolve system revenue discrepancies, and lead in identifying and devising solutions for persistent process and system issues.
• Financial Reporting & Audit Support: Own key monthly and quarterly deliverables and ad-hoc projects, and assist with internal and external audit requests.

Requirements

• Heavy knowledge of ASC 606 Revenue Recognition Standard with experience in the SaaS industry.
• Degree in Accounting or Finance, or equivalent professional experience.
• CPA or equivalent certification preferred.
• Proficiency in accounting software and other related systems (Zuora Billing, Z-Revenue, NetSuite, Salesforce).
• Strong analytical and problem-solving skills.
• Solid cross-functional collaboration abilities.
• Detail-oriented and great with time management.
• Proven ability to drive projects to completion.

Qualifications

• Ability to operate within US work hours.

Benefits

Where We Work: Zendesk offers competitive pay, benefits, appealing offices, snacks, and a culture deeply dedicated to enabling conversations and providing appreciative support. We also provide flexible hours, remote work options, and dynamic parental leave plans. Our Social Impact team engages in local community groups, investing thousands of hours annually. We prioritize diversity and inclusion, reflecting the diversity of our world in our team. The US annualized base salary range for this position is $118,000.00-$178,000.00. This position may also be eligible for bonus, benefits, or related incentives.

Pay

The US annualized base salary range for this position is $118,000.00-$178,000.00. This position may also be eligible for bonus, benefits, or related incentives.

Schedule

While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.