Senior Revenue Accountant

About the role

We are seeking a highly analytical and systems-oriented Senior Revenue Accountant to support and optimize our end-to-end revenue operations processes. In this role, you will be responsible for ensuring the accuracy and integrity of billing, revenue, accounts receivable, cash collections, and commission administration within a subscription-based business environment.

Responsibilities

• Process Optimization: Support and optimize the end-to-end quote-to-cash process across CRM, billing, ERP, and payment systems.
• Financial Monitoring: Monitor and reconcile billed revenue, recognized revenue, deferred revenue, accounts receivable, and cash collections.
• System Reconciliation: Investigate and resolve discrepancies between operational systems and the general ledger.
• Lifecycle Analysis: Analyze subscription lifecycle events including renewals, cancellations, upgrades, downgrades, credits, and refunds.
• Audit Readiness: Maintain reconciliation schedules and supporting documentation for month-end close and audit purposes.
• AR Management: Monitor accounts receivable aging, unapplied cash, customer credits, and collection trends.
• Dispute Resolution: Investigate customer account discrepancies and coordinate resolution with internal teams.
• Data Verification: Reconcile system-generated revenue and billing data to ERP and financial reporting systems.
• Bad Debt & Assets: Support bad debt reserve analysis and write-off processes, while reviewing and monitoring unbilled revenue and contract asset balances.
• System Transformation: Serve as a key accounting stakeholder in the implementation of a new ERP system and the redesign of quote-to-cash workflows.
• Workflow Design: Assist in designing scalable billing, revenue, AR, cash application, and reconciliation processes.
• Implementation Support: Participate in requirements gathering, user acceptance testing (UAT), data validation, process documentation, and go-live support.
• Data Integrity: Ensure consistency between CRM, billing, ERP, payment, and reporting systems while identifying process inefficiencies, control gaps, and automation opportunities.
• Commission Ownership: Administer monthly and quarterly sales commission processes based on approved compensation plans.
• Data Validation: Validate commission calculations against CRM, billing, and ERP data (including bookings, renewals, cancellations, credits, and collections).
• Dispute Resolution: Investigate and resolve commission discrepancies in partnership with Revenue Operations and Payroll.
• Accruals: Prepare commission accruals, supporting reconciliations, and drive automation improvements related to commission administration.
• Month-End Close: Support close activities related to revenue operations and order-to-cash accounting, including journal entries, account reconciliations, and variance analyses.
• Internal Controls: Assist in developing and maintaining internal controls over quote-to-cash processes.
• KPI Reporting: Develop operational reporting and KPIs related to billing accuracy, collections, and reconciliation exceptions.

Requirements

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: 5+ years of experience in revenue accounting, order-to-cash accounting, subscription accounting, or related operational accounting functions.
• Industry: Experience in a subscription-based or SaaS environment preferred.
• Systems Transformation: Experience supporting ERP implementations or major systems/process transformations is strongly preferred.
• Technical Skills: Advanced Excel skills and strong data analysis capabilities, with experience working across ERP, CRM, billing, and payment systems.
• Core Skills: Strong understanding of accounts receivable, billing operations, reconciliations, and revenue workflows. Excellent communication and cross-functional collaboration skills.
• Experience: Experience with NetSuite, Salesforce, Stripe, Zuora, Chargebee, or similar systems.
• Experience: Experience with commission administration or sales compensation accounting.
• SQL, Power BI, or data visualization experience is a plus.
• CPA or CPA-track preferred but not required.