Senior Renewals Account Manager
Ladders · United States · 1 mo ago
RemoteRemoteBusiness Development$100k–$120k/yrFull-time
For our client, we are seeking a Senior Renewals Account Manager to join the team of a leader in the Information Technology space. This role will focus on driving enterprise renewal outcomes, protecting recurring revenue, and uncovering expansion opportunities within a complex SaaS environment. You will partner closely with Sales, Customer Success, Finance, and IT stakeholders to shape retention strategy, navigate pricing and contract negotiations, and support customer decisions tied to cloud and cost optimization. The position requires a consultative approach to managing risk, reinforcing value, and aligning renewals with broader business objectives. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Own and manage the renewal process for enterprise accounts to ensure high retention Develop tailored renewal strategies to identify risks and growth opportunities Collaborate with sales and customer success teams to align renewals with broader goals Engage senior stakeholders to address organizational challenges and priorities Manage complex negotiations around pricing and contract terms Proactively identify and mitigate risks affecting renewals Maintain accurate forecasts and pipelines for renewal and expansion opportunities Guide discussions around efficiency and ROI in cloud and IT environments Qualifications 3+ years in Renewals, Account Management, Customer Success, or Sales in an enterprise SaaS setting Knowledge of cloud services and frameworks like ITSM, ITAM, and risk management Proven track record managing large, complex renewals beyond basic contract execution Experience collaborating with multi-stakeholder teams including Finance and IT Strong consultative selling skills and the ability to uncover client needs Able to discuss cost optimization and ROI with diverse stakeholders Background in technical sales cycles and solution positioning Benefits Comprehensive health and wellness benefits Professional development opportunities Flexible work environment Collaborative team culture Access to industry-leading technology solutions Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.