Senior Relationship Manager, Mortgage & Housing

For our client, we are seeking a Senior Relationship Manager, Mortgage & Housing to join the team of a leader in the Information Technology space. This role will own strategic relationships across complex mortgage and housing accounts, with a strong focus on growth, retention, and customer success. The position requires close partnership with internal teams to translate customer needs into actionable solutions and commercial outcomes. The ideal candidate will bring deep industry knowledge, strong sales acumen, and the ability to influence senior stakeholders in a dynamic, data-driven environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $152,000 – $180,000 annually Responsibilities Lead strategic partnership management for complex mortgage and housing accounts Drive innovation, development, and execution of customer growth strategies Maintain deep understanding of customer KPIs and market challenges Facilitate impactful sales presentations leveraging company solutions Manage onboarding and ensure high customer satisfaction levels Identify and implement improvements for solution delivery based on feedback Collaborate internally for revenue forecasting and customer insights Qualifications 10+ years of experience in mortgage and housing, ideally in sales or relationship management Bachelor's degree required; master's preferred Proven relationship management and business development skills Strong ability to engage effectively with diverse stakeholders Excellent presentation and communication skills, both verbal and written Benefits Comprehensive healthcare packages 401(k) matching program Paid time off Opportunities for organizational growth via online learning Guided career tracks Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.