Senior Regional KOL Manager

About the role

The Regional Manager of Key Opinion Leaders engages and manages ZEISS KOLs. This role involves developing and implementing strategies to build advocacy and engagement with key eye care providers, training local staff to identify and recruit KOLs, conducting annual needs assessments, managing the KOL software database, coordinating with internal teams, and representing the company at medical congresses.

Responsibilities

• Develop and implement strategies to build advocacy and engagement with key eye care providers to support the brand and commercial strategy.
• Create and implement methods to train local SSCs to identify and recruit KOLs to strengthen relationships in their areas.
• Develop and maintain strong working relationships with the ophthalmic medical community including teaching institutions and related physicians with a scientific approach focused on identifying needs and providing solutions.
• Conduct annual needs assessment for KOL activities and develop regional execution plans in alignment with key internal stakeholders.
• Provide ongoing progress reports to organizational leadership on impact of regional KOL activities.
• Help develop higher level communications program so that KOLs are informed of latest updates to company, products and clinical data.
• Manage and maintain the regional KOL software database to ensure completeness, accuracy and effective KOL engagements through to honorarium.
• Update the biographies and publications of contracted HCPs annually and ensure that all supporting documentation is current.
• Provide interval reports to the Global KOL Director regarding KOL utilization and associated budget.
• Manage and coordinate with the legal department to develop and manage key opinion leader contracts and service agreements while following compliance guidelines.
• Collect and process all necessary onboarding paperwork.
• Plan and facilitate approved regional advisory boards in support of KOL Management/Chief Medical Officer activities.
• Represent the company at regional medical congresses and scientific meetings in support of KOL strategy, supporting ongoing activities of KOL team and engaging new key influencers.
• As a disease state and product expert to internal and field stakeholders to enable better understanding of the disease and treatment of the disease to help drive KOL loyalty and adoption by the greater ophthalmic/optometric community.
• Adequately coordinate, support, and communicate with appropriate internal teams (Marketing, R&D, and Professional Education) personnel to address overall KOL needs.

Requirements

• At least 10 years of experience working directly with Key Opinion Leaders, preferably in the ophthalmology or optometry industry.
• Experience with product launches, advisory boards and post-approval studies is helpful.
• College degree required.
• Excellent communication and interpersonal skills.
• Fully conversant in English.
• Demonstrate strong business acumen and the ability to manage timelines, processes and procedures.

Qualifications

• Must reside within the US as a remote role.
• The annual pay range for this position is $165,600 – $207,000.
• The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
• This position is also eligible for a performance bonus.

Benefits

ZEISS offers a comprehensive benefits package including Medical, Vision, Dental, 401(k) matching, Employee Assistance Programs, paid time off including vacation, personal, and sick days, and more!

Skills

Strong business acumen, excellent communication and interpersonal skills, fluency in English, and experience with Key Opinion Leaders in the ophthalmology or optometry industry are essential.

Benefits

ZEISS is an Equal Opportunity Employer. The company provides equal opportunities without unlawful regard to an applicant's race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition or carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law.