Senior Regional General Manager - Multisite

About the role

The Senior Regional GM will lead operations, processes, and systems across a region of small-to-medium warehouse facilities, each with its own fleet, last-mile, and eCommerce operations. This is a high-impact, multi-site leadership role with full accountability for regional operational and financial performance.

Responsibilities

• Reduce regional operating costs in labor, transportation, and facilities without sacrificing service or safety
• Achie top-tier delivery success and damage-free delivery performance across all sites
• Strengthen safety compliance (personnel, vehicle, and food safety) and reduce incident rates region-wide
• Implement standardized, scalable operating procedures and playbooks that travel across sites of varying size and maturity
• Build a high-performing, engaged bench of Site GMs and site leads with active succession plans in place
• Deliver the region's full P&L and annual budgeting commitments

Requirements

• 10–12+ years of operations management experience in warehousing, distribution, logistics, and/or last-mile delivery, including foodservice/perishables experience preferred
• Proven success managing multi-site operations, ideally leading Site GMs or other site leaders across a portfolio of small-to-medium facilities
• Strong working knowledge of transportation, fleet, and last-mile delivery operations; experience owning DOT compliance and driver safety programs
• 7–10 years of experience leading direct reports — including leaders of leaders — and driving their success and development
• Demonstrate an intense bias for action and the ability to deliver metrics across Safety, People, Quality, Productivity, and Cost across multiple sites at once
• Working knowledge of DOT, OSHA, HACCP, and food safety regulations
• Proven proficiency tackling complex, cross-site problems that affect customers by delivering innovative, scalable solutions
• Ability to deliver results by working with matrixed teams (Revenue, Procurement, HR, Finance, Tech, Safety) to support projects and initiatives
• Thrives in fast-paced, entrepreneurial environments with rapid decision-making cycles and standardizes process without stifling site-level flexibility

Qualifications

• Bachelor's degree in Operations, Supply Chain, or related field preferred; MBA a plus

Skills

• Strategic thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and deadlines
• Experience with data analysis and financial management

Benefits

• Competitive compensation
• Healthcare benefits
• Opportunity for equity

Pay

$140,000 - $155,000

Schedule

Regular travel across the region (~40%) to be present on-site, coach Site GMs in real time, and calibrate execution across facilities.